Guest DrBob Posted September 3, 2003 Report Posted September 3, 2003 Can anyone help, none of my kepad, soft or action buttons work.Tried to hard reset and this is what happens....hold memo button and power on, screen shows card found, then shows press any button to boot, but no keys work except memo!! so.... it then jumps to the 3 canary colours with the word serial in the bottom left corner. It is usless talking to orange they now want me to pay £70 for insurance so of course i told them to stick it up there arse, but not my phone ...i love it ..what a sad git eh? please help in simple english Ta, Will
Guest goinnuts Posted September 3, 2003 Report Posted September 3, 2003 you could try taking the cover off. take the keys out. and put it all back togther again. it ma help.
Guest Paul [MVP] Posted September 3, 2003 Report Posted September 3, 2003 It does sound like a hardware problem i'm afraid... You could try calling Hays Technology, HTC's repairers in the UK, who should repair it for free if it's under warranty? P
Guest cpt_andy Posted September 4, 2003 Report Posted September 4, 2003 I have what sounds like a similar problem, although I can get around it be tapping the power or voice record button when it has booted up. This seems to cause the rest of the keys to 'wake up'. I am also unable to hard-reset. See this thread also (no fixes though). Cpt. Andy
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