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'New From Camera' no longer an option!?!?!?


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Guest electrodaddy
Posted

for some unknown reason, when I open Picture Manager, there isnt an icon to select 'New from camera' like I used to have. Even when I go to 'Menu' the New from camera option is grey and can't be selected!

What have I done? How can I sort it? And before you ask...

Yes, I have got the camera plugged in fully

Yes, I've tested the camera and it isnt broken

Anyone have any ideas??

Guest awarner [MVP]
Posted

If the option is greyed out then as far as the phone is concerned the camera is not plugged in.

How did you test the camera? if it was on another phone then you

may have a dodgy connector on the phone.

Guest electrodaddy
Posted

thanks for the dam swift reply!

yep, tested cam on 2 other spvs and it worked fine.

could it only be a fault with the connector or could there be software issue, ie could i have accidentally deleted a vital program file??

Guest awarner [MVP]
Posted

Try the cameras from the other SPV's

but if Picture Manager opens then there is nothing missing.

A last resort would be to do a Hard Reset but that's a bit drastic.

Guest electrodaddy
Posted

yeah, have tried with other cameras and it still doesnt work.

Could it still be a fault with the connector if Activesynch is still working??

Guest awarner [MVP]
Posted

If you have tried different cameras and none of them work then,

Yes its a fault with the phone, as the camera uses different terminals.

Looks like you need a warrany replacement :)

Guest electrodaddy
Posted

oh well, Ive tried everything so ill have to

Thanks for the help

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