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Strange Activesync Problem


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Guest kudosam67
Posted

My SPV has suddenly developed a strange problem, when I put it in the cradle to sync, my PC opens up a screen which says 'retrieving application data' and then it opens the screen to add/remove programs.

Activesync works fine and everything else is fine as well but somehow this screen comes up everytime I connect to the PC. I did a hard reset too but that does not seem to fix the problem.

I am wondering if this is a problem on my PC, has anyone experienced this kind of a problem?

Any inputs?

Guest awarner [MVP]
Posted

It's on your PC as far as Activsync is concerned it thinks you have

an app waiting to be installedremoved

Guest kudosam67
Posted

how do i find out which program it is? i looked but there is none that needs installed, is there a folder on computer which holds these installation files?

Guest awarner [MVP]
Posted

In Activsync try looking in Tools Add/Remove programs see if you have anything checked in the menu.

Guest kudosam67
Posted

i did but there is no program to install, its blank. Problem persists still.

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