Guest beersoft Posted October 15, 2003 Report Posted October 15, 2003 Guys n' Girls my phone has started not answering calls, beeping alittle and saying unable to answer calls. anyone else had this problem, or is it just me looking for problems later Owen "come in number 5 your time is up"
Guest awarner [MVP] Posted October 15, 2003 Report Posted October 15, 2003 Well apart from asking how your signal strength is I'm curious on how much free memory you have on the phone, ie physical memory and IPSM. I'm not convinced about the above but I have seen the problem a couple of time myself. The be all and end all is try a Hard Reset but I'm not too happy suggesting it.
Guest Richie M Posted October 15, 2003 Report Posted October 15, 2003 Not much help but i've had it a few times when the network has been playing up :?
Guest beersoft Posted October 15, 2003 Report Posted October 15, 2003 my phone has been running low on memory recently, ( 4 or 5 reboots this week) the strange thing is that it will let me make a call within 5 seconds of answering it "hello[beeep]....F***********"[click] dial [pop] [ring] "hi". sometimes it rings, and only errors when you answer. its extra strange later Owen "quote-o-matic is over quota"
Guest paddy_mcnulty Posted October 16, 2003 Report Posted October 16, 2003 There's topic in Main that may interest you guys...
Guest awarner [MVP] Posted October 16, 2003 Report Posted October 16, 2003 A link to the topic you are refering to would be nice :) http://smartphone.modaco.com/viewtopic.php...=asc&highlight= That thread is about a different problem but to help this thread out here is the relevent part of paddy's post. SInce yesterday I have had every incoming call drop as soon as I answered with the Error message. If thsi continues I'll be contacting Orange again (I had thought of the mentioning the Sale of Goods Act) but I don't really rate their customer service/tech support any longer.
Guest paddy_mcnulty Posted October 16, 2003 Report Posted October 16, 2003 Sorry about not including a link :oops:
Guest pierre Posted October 16, 2003 Report Posted October 16, 2003 Happens to me as well sometimes. I feel it does when the network is stuck somewhere. Does anyone think like I do that this network' problems might be due to some hardware' bug?
Guest beersoft Posted October 18, 2003 Report Posted October 18, 2003 I spoke to orange on firday, and they havent got a clue about this. they bring up the normal excuses "no network coverage" "reboot phone" "network problem" is it just the spv with the problem or is it all smartphones ? it would be usefull to know later Owen "you issue has been passed to the technical department"
Guest martin Posted October 18, 2003 Report Posted October 18, 2003 beersoft If I was Tech Support (which I'm not :) ) then I would ask probably ask .. Do you ever have this problem with mobile originated calls ? What ratio of calls fail with this error ? Have you ever experienced this error during mid call ? They should at least be able to determine if a fault was likely to be at cellular or incoming route. BTW I've looked through all the GSM technical documents for [click] dial [pop] ring but it not listed :?
Guest beersoft Posted October 19, 2003 Report Posted October 19, 2003 i found more information about the last 2 calls i have lost before answering they both originated from an ISDN 30 through a siemens hi path 37XX series phone switch (ohh technical stuff by me) the call was ringing from the caller side then dropped, in an answer and hangup way, and the handset says "replace handset". the phone switch data says the call was answered then terminated after 0:00:00 seconds. the same phone system calls me every day on a nokia on orange and doesnt have a problem, so it rings alarm bells and says phone problem to me. as an aside we are setting up better least cost routing, so calls to my orange phone go from the phone switch straght over the orange network (using very expensive pabx to gsm adaptors) instead of bt > LCR provider > orange later Owen modern games are rubbish http://www.egmmag.com/article2/0,4364,1338730,00.asp
Guest pierre Posted October 19, 2003 Report Posted October 19, 2003 guys, this problems happens to most SPV users. it has to be a problem with the SPV. Posted from my SmartPhone!
Guest Will Posted October 19, 2003 Report Posted October 19, 2003 one thing to throw into the mix, is that there is a latency ( is that the right word). in the call display on the spv. Often i get to my ringing phone, and press answer, only to get the 'unable to answer call' I was informed by someone, that this is because the originator had already hung up. Testing by ringing my own phones prooves this is true. Will Will
Guest ranzz Posted October 19, 2003 Report Posted October 19, 2003 A weird thing happened to me too, the phone Rang and pressing the answer button didn't do anything... I just kept pushing it and all the other buttons and nothing answered the call... the phone then continued to ring (long after the other side got the voicemail) until I tried shutting it down unsuccessfuly and had to take the battery out.
Guest beersoft Posted October 20, 2003 Report Posted October 20, 2003 I did some testing today with my clever ip phones and other expensive toys at the office there is a 1 ring delay at the start of the call and a 3 second delay at the end of the call, i then tested it with the other mobiles in the office and they do it, but its a fraction of a second before it rings and <.5 second if the other side has hung up later Owen "spot the reference and win a cheese"
Guest chucky.egg Posted November 5, 2003 Report Posted November 5, 2003 Not sure if I'm having exactly the same problem, but I've found that if the phone is "locked" (by pressing and holding the red "hang up" button) I cant answer incoming calls. The ringtone also stops and starts while it's ringing. It's happened a few times, on calls from landlines and other Orange mobiles, and at various times of the day. I've changed ringtones to a smaller WAV, and that seems to have fixed the ringtone issue (maybe a free memory issue) but I still cant answer calls if the phone is locked. Any ideas? Puhleeeeze!
Guest martin Posted November 5, 2003 Report Posted November 5, 2003 I'm not sure you mean Chris :? I thought that pressing the red 'hang up' button was meant to reject an incoming call attempt even when the phone was locked.
Guest abamara Posted November 6, 2003 Report Posted November 6, 2003 A weird thing happened to me too, the phone Rang and pressing the answer button didn't do anything... I just kept pushing it and all the other buttons and nothing answered the call... the phone then continued to ring (long after the other side got the voicemail) until I tried shutting it down unsuccessfuly and had to take the battery out. I had that b4 but it was just after I installed the ringtone in sd software(french whatsisname) so I uninstalled and went back to ipsm. I always wondered whether it was pure coincidence.
Guest chucky.egg Posted November 6, 2003 Report Posted November 6, 2003 I'm not sure you mean Chris :? I thought that pressing the red 'hang up' button was meant to reject an incoming call attempt even when the phone was locked. Not sure if you're serious or not... I use the red "hang up" button to lock the phone (when I'm not in a call) so that I don't dial those 0898 porn lines by mistake! :) Once the phone is locked like that I can't answer incoming calls reliably (sometimes it still works) Also just discovered today that my Voicemail indicator is not showing, so I've missed loads of calls in the last few days, and not realised there were messages waiting. I thought there was an old thread about that but can't find it... [edit] Found it! my spelling sucks apparently![/edit]
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