Problem of Install ActiveSync to my desktop computer.

[Guest sunbearpcs]

I have difficult to install the new version of ActiveSync on my desktop computer.

I have uninstalled my old ActiveSync one week ago, and I got a new smartphone and try to install the new version of ActiveSync again, but everytime when I click the setup file of ActiveSync, nothing will come up, it won't even come up a message or ask me for next step.

Do anybody know why this happen and how can I fix this problem ? Thank you very very very much ...

~Sunbearpcs

:)

[Guest azamsaghir]

My experience was exactly the same as yours.

Ended up installing ActiveSynch 3.6 back onto the PC.

Rgds

Azam

[Guest awarner [MVP]]

Welcome to the site :)

I've just installed each available version on top of the previous one.

Moved to Help and Advice

[Guest sunbearpcs]

Thanks. I will try to install it again.

[Guest sunbearpcs]

I try to install the old version of ActiveSyn.. but it is not work either ....can anyone can help ?

thanks

[Guest ricalton]

I've had the same issue. I had to install ActiveSync 3.x from my SmartPhone product install CD, then update to 3.7.1. However, now I've got a new XP at work, and no CD (it's at home), and I can't get the darn thing to install. Have tried 3.7.1 and 3.5 downloads. Copies files, but the setup routine (Installshield?) never launches. Admin privs are all as required. :lol:

[Guest ricalton]

Solution found: :lol: Make sure your smartphone is not connected to the PC; reboot your computer (to make sure setup is not running/hung); then install ActiveSync. More detailed description (bassed on Microsoft tech support instructions) at:

http://groups.google.com/groups?q=solution....phx.gbl&rnum=1