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pockettv why won't you work?


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Guest bit slow
Posted

my last problem was that my phone was not unlocked..

have now definately unlocked the device.

just downloaded again the 'pockettv' download from handago website and tried to install as per the instruction. but again i got the message: Mpegtvpockettv.cab failed to install on my device? please someone why?

thanks in advance

andy :? :? :?

Posted

I just tried downloading and installing pocketTV and it worked OK.

I clicked on Trial from here and it downloaded a file called pockettvprosmartphone-0[2].10.14

I double clicked the above file

The SPV prompted me to save to Phone or SD card. I chose SD card

SPV Message: MpegTV PocketTV pro.cab installed successfully.

Guest bit slow
Posted

right followed what you said and it worked perfectly first time .....do you have any idea how long this trial lasts for ?

cheers anyway

andy

:)

Guest awarner [MVP]
Posted

Which version did you download?

The basic version is free and just needs you to register it.

Guest bit slow
Posted

hi the version that wouldn't download was the 'pockettv classic' ?

i know that this is the free use version but it wouldn't let me have it? so i followed what the other guy said and followed his advice, and downloaded the 'pro' version but i would prefer the free version, as this one only lasts for seven days and keeps stopping play every 45 seconds or so..your help would be much appreciated.

regards

andy

Guest bit slow
Posted

can you tell me whether it's ok or not to install the link download on top of the 'pockettvpro' download that i have on the phone already?

regards

andy

Guest awarner [MVP]
Posted

I would delete the pro version first, reboot the phone then install the classic version.

Guest bit slow
Posted

right just removed the 'pro' version succesfully.

rebooted, then went to install the classic version all goes well then it says on my phone: mpeg tv pockettv.cab failed to install on my device...? same as last time, mmmmmmmm bummer ay!!

what do you suggest?

Guest awarner [MVP]
Posted

You could try and look in the registry and remove any PocketTV referances you find.

To do this you need PHM regedit from www.monolithix.org

Warning only play with the registry if you are sure you know what you are doing.

Guest bit slow
Posted

tobe honest i don't really know what i'm doing , with regards to the registry type stuff, any other suggestions?

or shall i just have a go?

Guest awarner [MVP]
Posted

Send Pocket TV a pm and see if they have any ideas :?

Guest bit slow
Posted

hi further to this impending problem....

i 'pm' the pocket tv site and they said that the reason that it won't load is due to the phone being locked...yet i have unlocked twice through orange and both times received the 'you have been unlocked page'...

but the 'pocket tv classic' still won't install?

they recon that the the phone has'nt been unlocked at all?

how do i work that out then if the info i recieve is apparently correct, and yert i'm told it isn't.....

what the **** is going on?

please some one must have an idea...

thanks in advance

andy :cry:

Guest awarner [MVP]
Posted
hi further to this impending problem....

i 'pm' the Pocket TV site and they said that the reason that it won't load is due to the phone being locked...yet i have unlocked twice through orange and both times received the 'you have been unlocked page'...

but the 'Pocket TV classic' still won't install?

they recon that the the phone has'nt been unlocked at all?

how do i work that out then if the info i recieve is apparently correct, and yert i'm told it isn't.....

what the **** is going on?

please some one must have an idea...

thanks in advance

andy :cry:

To check that the phone is unlocked try and install one of the many apps on www.monolithix.org if they work then your phone is unlocked.

I'd suggest Smart Explorer and Task Manager

Guest The PocketTV Team
Posted
hi the version that wouldn't download was the 'pockettv classic' ?

i know that this is the free use version but it wouldn't let me have it? so i followed what the other guy said and followed his advice, and downloaded the 'pro' version but i would prefer the free version, as this one only lasts for seven days and keeps stopping play every 45 seconds or so..your help would be much appreciated.

regards

andy

PocketTV Classic is not signed, so it can only be installed on Smartphones that are unlocked (i.e. application-unlocked, nothing to do with SIM-unlocked).

Please read this FAQ article: http://pockettv.com/faq.html#unlock

If you cannot install PocketTV Classic, it's probably because your Smartphone is locked.

Try unlocking it. If you can't, then you still have the option of purchasing PocketTV Enterprise Edition, which is signed and will install on all Smartphones, including those that are locked.

Guest The PocketTV Team
Posted
can you tell me whether it's ok or not to install the link download on top of the 'pockettvpro' download that i have on the phone already?

regards

andy

Yes.

In fact PocketTV Classic and PocketTV Enterprise Edition (PocketTV Pro) are two separate applications. They can co-exist on one Smartphone.

If you want you can remove one or the other with Programs/Start > Settings > Remove Application

Guest The PocketTV Team
Posted
right just removed the 'pro' version succesfully.

rebooted, then went to install the classic version all goes well then it says on my phone:    mpeg tv pockettv.cab failed to install on my device...?  same as last time, mmmmmmmm bummer ay!!

what do you suggest?

I suggest that you unlock your Smartphone. It is currently application-locked and you can install and run only signed applications.

  • 2 weeks later...
Posted

I have the same problem but my phone is unlocked because I can install other program.....

Guest The PocketTV Team
Posted
I have the same problem but my phone is unlocked because I can install other program.....

Interesting...

What type of phone do you have ?

What wireless carrier do you have ?

What version of PocketTV Classic have you tried to install ?

What error message do you get ?

  • 1 month later...

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