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Posted

Help with hard reset

Hi when i go to do a hard reset on my amazing smart phone, it does the card found part and then goes to the screen about pressing any key for boot, but then no matter if you press any key or not it goes to a screen with 3 colours (red, green, blue) and it says Canary MV v0.98 in each of the colours box and will not do anything else, I have only had this phone a few days and i'm new to smartphones, please help

MB

Posted

Welcome to MoDaCo edwrb

Try pressing the actions key (centre joystick) instead of any key.

If that doesn't work then try it with the SD card removed.

Guest awarner [MVP]
Posted

Welcome to the site :)

When you get prompted to press any key you need to press and hold the action button until the screen turns white, then you can release the button.

Also it helps if you have an storage card in the phone as this slows the process down of entering the bootloader.

Posted

thanks for the replies,

I removed the SD card and now it doesnt search for it, it still goes to that screen as soon as I touch the action key when it is reffering to the boot procedure, i held it for 10 seconds and nothing happened still, same screen, is that supposed to come up as soon as you press the action button.

Posted

Why the hard reset anyway. Have you just bought the phone from someone ?

Posted

yea I got it second hand, I know the person that had it before and they didnt have it because it was a smartphone to them it was a normal phone it could of been a nokia 5110 and she wouldnt have noticed the difference, the version software is only 1.3 so i'll have to get the update.

I've worked out how to do the hard reset, but now i cant find where the end button is that you are supposed to select

Posted

Hmmm. It works for me with or without the card.

As soon as you see 'Press any key to enter bootloader' press and hold down the action button. I should enter the Diag Menu.

Posted

I've got it to do the reset but I can't find the 'end' button that you are supposed to select :? :?

Slowly learning

Guest awarner [MVP]
Posted

With bootloader V0.98 and above there is not and END button, you just have to

press and hold the power button to reboot the phone.

Posted

If you go right twice (right of action button) it should scroll through the menus. I don't know if your bootloader has the end option. Either way, you still have to pull the battery for leave it out for 30 secs before replacing it.

Boot the phone up and leave for several minutes to rebuild. This part takes a lot longer than normal bootup.

Guest awarner [MVP]
Posted

Martin you don't need to pull the battery after a hard reset :(

ps looks like we are having a posting comp here :)

Posted

ahh ohk worked it out now.

Is it worth while updating the software version?? Will it make a difference to the phone??

Also what do you think is the best task manager/explorer/tweaker for this phone??

Also is there a program for managin your contacts/calander on the phone from your pc without having to use outlook??

Also again :-P Is there a program for generating layouts/themes??

Thanks for all your help.

Guest awarner [MVP]
Posted

1, Yes but only with updates from your network operator.

2, The best are (and just click on the names) Task Manager and

Smart Explorer

3, Not that I'm aware of

4, There is a basic layout manager but as I do not play with home

screens etc I'm not the best one to answer sorry :oops:

Posted

I have the amazing smart phone, but i'm on Telstra (australian company) will the 'smart' update still work??

Guest awarner [MVP]
Posted

It will but I would not install it personally.

As you are not using the network the phone was designed for technically you do not need to stay with the original operstors update as no warranty exists.

The update I would use is the I-Mate (if you use T9) or wait for the

new Orange update which will hopefully be released in the next few weeks.

Posted

so aslong as its the same type of phone i can use any of the operators patches??

is there something wrong with the smart update, which makes the i-mate update better??

what can i expect from the new orange update??

Guest awarner [MVP]
Posted

1, Technically yes

2, As far as I'm aware the SMART update manages to re-SIM lock the phone.

3, No official date has been confirmed yet.

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