I-Mate Smartphone won't turn on.

[Guest jlayous]

Hi all,

after updating the bootloader of the I-mate. We got a message stating that the upgrade "PASSED". After cold booting the device.... it won't turn on anymore. We were using USBTERM to upgrade via SD card.

Does anyone know how to hard reset or at least a way to have the phone turn ON!!!.

Thanks :)

[Guest nixy]

If you are stuck maybe reinstalling the i-mate rom from scratch once you have done a hard reset (hold down record key whilst powering on)will jump start it back into life.

[Guest jlayous]

Hello everyone,

i tried the hard reset and its still not turning on

any idea

Regards

[Guest nixy]

Did you reinstall the i-mate rom again after Hard reseting the device??

[Guest jlayous]

well its not turning on at all to reinstall the rom

[Guest jlayous]

its like there is no power at all i tested the charger its working fine. i tried also to connect it to the usb cable and run usbterm again

i keep getting "cant open terminal handle"

help please

regards

[Guest martin]

If the phone refuses to turn on then it sounds like you could have a corrupted or incomplete bootloader. Without the bootloader the phones dead :cry:

Errr How's your insurance :evil:

[Guest jlayous]

i got the boot loader from another imate identical to the one i have through usbterm and an sd card i dont think that the bootloader is corrupted

any idea??

[Guest martin]

When you say the phone is not turning on what exactly do you mean ?

When the charger is attached does the LED turn on ?

Can you still access the bootloader & Canary screen ?

[Guest jlayous]

when the charger is attached the LED doesnt turn on

and i cant access a thing

Regards

[Guest martin]

About 9 months ago I did exactly the same thing with an SPV and strangely enough it was while I was transferring a bootloader via SD card from someone elses phone to mine. Luckily for them (and unluckily for me) it was my phone that died :evil:

I know what I did though :roll: The phone was working fine after the bootloader transfer but I still had the SD card inserted. When I re-entered the bootloader screen again it recognised the SD files and without thinking I pressed a button to start uploading. ooops I thought and stopped the upload :shock: :x which resulted in no internal phone software. The phone was DEAD. No booting, No charging - Absolutely nothing :cry:

Hopefully you have not lost the phones internal software (+bootloader) as I think the phone would then have to be flashed. Fortunately I got my phone replaced under insurance.

[Guest jlayous]

flash! any idea how its done and if it will do the job

Regards

[Guest martin]

I think you have to contact a company that can do it. I can't remember what they are called but many people have used them. I'm doing quick search to see if I can find the details. Unless anyone else knows it.

While searching, I found this topic which made made me laugh :) (it's not funny really) :wink:

http://smartphone.modaco.com/viewtopic.php...lash+bootloader

[Guest martin]

jlayous

I forgot to ask :roll: Where are you based and how did you purchase your phone ?

[Guest jlayous]

im based in lebanon and i was in dubaii for the gitex and i got it from there

i really appreciate what are u doing for help

regards

[Guest martin]

Jlayous.

Take the battery off

Remove the SD card and the SIM.

Plug the charger into the mains and the SPV into the charger (without battery/SD card or SIM). I used a single USB/charger cable for this and can still boot the phone.

Try booting the phone up and also try getting into bootloader. Any sign of life ?

It's just to make sure that its definitely not being caused by something else.

If the phone is truly blitzed then it might be worth looking at your warranty with I-Mate.

[Guest jlayous]

what do u mean by a single USB/charger cable is it the same one that came with my imate "i do have the usb cable that u connect the charger to it"

Regards

[Guest jlayous]

ok i did it

the only thing happen is that the charger led blinked twice red color and thats it

[Guest martin]

Do you have another phone charger you could try ?

[Guest bimbobianx]

Ahhhhhhhhh Im sooo stressed! Theres smething rong with my spv c500, wondering if u guys cud help? :?:

This morning It wudnt let me ring anyone or do anythin as it said my sim card was absent or invalid then I got it home charged the battery, and althought the LED light is on while charge it will not turn on past the "orange" intriduction screen. :x It's really stressing me out as I'm waiting for important messages :) Please help asap! :cry:

[Guest martin]

It sounds like you might have to hard reset the phone.

http://www.modaco.com/THIS_IS_HOW_TO_HARD_...00-t113022.html

[Guest bimbobianx]

im based in lebanon and i was in dubaii for the gitex and i got it from there

i really appreciate what are u doing for help

regards

<{POST_SNAPBACK}>

[Guest bimbobianx]

It wont do that ive been tryin for the past 20 mins :) I think the fone has to be on to start with for that to work its really stressing me out, im at a loss of wat to do!! reply asap please u clever ppl! x :shock:

[Guest martin]

If you can get to the Orange screen then you should dbe able to hard reset.

1 Turn phone off.

2 Hold down both soft buttons (black buttons below screen)

3 Press power button once and keep both soft buttons held down.

(if nothing happens then press power button again)

4 When the hard reset menu appears press 0

[Guest bimbobianx]

i can get the screen of orange bt not to my actual fone menu if that makes sense. I cant do this hard reset and its stressing me out. I dnno wat im doing rong! ^o) ne other ideas?