Replace SPV with SPVE100??

[Guest craigblade]

It is a rather common story, but I have experienced several problems with my phone - slow, bad battery life, locks out often, dust in screen, alarm doesn't always go off......I could go on!!

Anyway, if I send a letter of complaint to orange or HTC outlining all the faults (I reckon I could think of 10-20 faults), do you think it is likely they might send me a SPV e100 (or e200 if I'm lucky), or would they just try and fix it themselves?

craig

[Guest awarner [MVP]]

If the phone is under warranty then they will tell you to send the

phone to them for repair, unless you have Orange care then you

should get a replacement.

You would only get an E-100 as a replacement if they do not have

any SPVs instock.