Need help to repair a broken SPV

[Guest lukeyboy]

Ok, sent phone back to HTC for repair under warranty as it was constantly stuck in the headset profile and I couldn't fix it. Well blow me down that about a month and a half later they sent it back, with a note saying they couldn't fix it and it was customer damage. They offered to fix it, I sent off the money for it, but then they replied saying they couldn't fix it afterall. At least they didn't charge me!

Anyway, I now have a broken SPV, so I thought I'd have a go at fixing/breaking it permanently. So far I have removed the cover and totally removed the headphone jack - I rarely used it anyway. However, after switching profiles back to normal for a few days, it then reset it self back to headset profile :lol:

So what I'm basically after is any tech wizard out there who has any ideas what bits might possibly need to be removed in order to make it work. Obviously I dont wanna spend any money on it but someone might have an idea??

Still can't decide on the E200 or MPX thing either!

[Guest spacecowboy6982]

My god - never heard of anything like that before :!: Im not your tech wizard, but from what I deduced from earlier posts on the headset profile, there was a little switch within the jack that got jammed when puting in/taking out the headphones. Have a go playing with that ;0

Oh, and its E-200 all the way mate - best phone out there :!:

spacecowboy

[Guest lukeyboy]

My god - never heard of anything like that before :!: Im not your tech wizard, but from what I deduced from earlier posts on the headset profile, there was a little switch within the jack that got jammed when puting in/taking out the headphones. Have a go playing with that ;0

spacecowboy

Well, the trouble is that the jack is now sitting on my desk, so fidlling with it really aint gonna help :twisted: - whilst the phone is still functioning just wthout sound! I obviously can't answer calls or listen to music but its ok for pocket internet and mail I suppose. P.S. for any budding phone engineers out there - don't touch the screen as it leaves a horrible mark - will try and find some lcd cleaning solution if I can just fix the headphone problem.

Oh, and its E-200 all the way mate - best phone out there :!:

spacecowboy

Oh its just that damn battery, buzzing and 4 way thats putting me off :wink:

[Guest moo_ski_doo]

I've never had the problem myself but I believe that either blowing in to the headphone socket or just poking something in there (a cocktail stick?) and fiddling around should dislodge the switch. Be careful tho :lol:

[Guest nCoder]

don't touch the screen as it leaves a horrible mark - will try and find some lcd cleaning solution if I can just fix the headphone problem.

Don't bother trying to 'clean' the screen because you will just make it worse. There is actually a thin light-reflective layer coated on top of the plastic screen, so the dirty mark you are seeing is actually not dirt but an area no longer covered and so no light is being reflected onto the LCD which causes the dark area. If you try to clean it, you will just rub more off resulting in a totally dark screen.

btw...that top plastic isn't actually the screen, the screen is a few mm's underneath and the light is shone through that gap and reflected down.

[Guest donniebrasco]

I just sent my phone off with exact same problem. No matter what I did it would just sit in headset. Theres no way it's customer damage either, it happened to me only with regular headset usage.

Tried all the tricks like the cocktail stick, taking the headset jack out slowly and blowing into the socket. It would occaisionally got back to normal profile, then jump to headset when a call came in ... resulting in me scrambling about with my headset just to answer the call. Not exactly fit for it's original purpose.

I took out handset insurance with moileshop.com, and they charged me £50 excess and now I'm without a phone for a few days .... :cry:

Good luck with trying to fix it but I'm sure it'll jump back into headset again. Gonna get an upgrade to the E200 or Moto shortly.

[Guest Taoski]

I use the headphones pretty much every day and it has got stuck in Headset profile many times - but i now carry a cocktail stick to recover the situation - and it works all the time!

A design fault surely.

Anyone had this go wrong on the E200 yet?

[Guest spacecowboy6982]

Nope - its clean as a whistle mate. I dont see it becoming a prblem in the future either...i hope :!:

spacecowboy

[Guest ghozd]

Isn;t there a software patch or programm to bypass the headset profile?

[Guest awarner [MVP]]

As replied to your other post, nope this is a physical hardware connection issue. :)

[Guest Will]

I would personally enquire why the official repairers would not repair it?? sounds wierd to me....

there is probably something else causing this a mainboard/chip problem..

Will

[Guest bb193]

Hate to say it, but while it may be entirely physical with the E100, the same symptom can occur with the E200 and be fixed by a registry change.

http://www.coolsmartphone.com/index.php?op...tid=58&Itemid=3

I found a hint on another forum, which may have done the trick. I had a registry editor installed (http://www.phm.lu/Products/Smartphone/RegEdit/).

I went to HKEY_CURRENT_USERControlPanelProfiles and there is a Registry Value of ActiveProfile. I changed that from Headset to Normal, exited out and then switched the device off and on again. It seems to have come back in Normal!