Down\Left Diagonal Final Keytest UPDATE page 3

[Guest awarner [MVP]]

As the title says on my phone (and I have heard others), the downleft

diagonal on the MPX200 does not work.

Please could you test this on your mpx's ie play Doom and post your results here.

Cheers.

[Guest Bonzo]

Just tried it out on Rebound and same here... no left down diagonal... every other way yep but not thatta way :oops:

[Guest Bonzo]

So I guess we are thinking maybe a software bug here as it seems OK with every other diagonal???

Would like to hear your thoughts awarner :lol:

[Guest alphaflux]

Yeah, the down left diagonal fails for me too. Every other way is fine, but not that one. :cry:

Very strange ... I would guess at a software bug too; you can clearly hear both the physical buttons clicking when performing the diagonal.

Hmm.

[Guest dma]

Works okay in Interstellar Flames.

[Guest awarner [MVP]]

dma sure you did not have up and down reversed? :lol:

could you please try Doom or Rebound as they are easier to see the problem,

Interstellar flames can play a bit quirky.

If we can all test with the same one or two games it can make judging easier

Bonzo not sure at the moment as I'm waiting on a reply from Orange at the moment.

[Guest dma]

You are correct, it doesn't work in Doom.

d.

[Guest Bonzo]

Well I know it's only early days but 10 votes & 9 to 1 that it doesn't work it sure points to it being pretty universal!!!

[Guest dom]

Neither the MPx that I took back yesterday or the one that I got as a replacement do the diagonal down left.

[Guest goinnuts]

:cry: :cry: :cry: :cry: [-(

[Guest unclelimey]

i have had 2 replacement mpx's making a total of 3 which do not work diagonally down left :oops:

[Guest awarner [MVP]]

Can the two other posts for yes please add their comment, or was the yes butten clicked by mistake?

[Guest lawsonium]

awarner I just voted and NO, my down/left diagonal doesn't work either. I noticed that Doom wasn't responding as it should a yesterday, but put it down to the phone responding slowly as I had other apps running in background. I just made a QuickClose for all background apps and ran Doom at normal game speed and it definately doesn't work.

to fully test this problem I did the following:

I tried holding DOWN first and sliding my finger to LEFT. No change, kept going backwards

then

I tried holding LEFT first and sliding my finger to DOWN. No change, kept looking left.

Fairly conclusive I think, the MPx200 doesn't recognise both the Down and the Left being held together (in any order).

Well done awarner for creating this thread, the question now is what can we do about it?

Did you hear back from Orange yet?

Matt

[Guest lawsonium]

UPDATE to my last post.

I have just run/played Doom via 'Microsoft Remote Display Control', using the arrow keys on my PC Keyboard to move around.

ALL diagonal key combinations work from the keyboard (including DOWN/LEFT), so my thinking now is that the error lies in the detecting of phone button presses and not the way they are processed.

Not sure if this is helpful to our problem, but it gives us a new angle.

Matt

P.S. everyone visiting this thread who own am MPx and not posting, please do so.

P.P.S. This should be a sticky in my opinion, it's quite important.

[Guest lawsonium]

Before anyone shouts at me. I have just noticed this thread IS a Sticky already. Sorry. It's late :wink:

Still, keep those posts coming.

[Guest mutleyboy]

nope, not working for me either, tested using doom

[Guest steeevc]

I contacted Moto and they confirmed the problem (and they've assigned me an 'incident number', hmm!), so I don't know if we will see a fix for it or if it is a hardware prob. :?

[Guest lawsonium]

awarner did you ever get round to contacting Orange/Moto about this problem like you said in your opening post?

I am hoping that (due to the number of people experiencing the exact same problem) there is the possibility of a fix. We should use the MoDaCo clout to get the message to the Orange Technical managers.

Anyone agree with this, we are paying through the nose for these phone to be in good working order after all.

Matt.

[Guest awarner [MVP]]

Yes I contacted the contacts I have, but I am still waiting on a reply at the

moment :lol:

[Guest mcwarre]

we are paying through the nose for these phone to be in good working order after all.

Matt.

Agreed.

I have just 'payed through the nose' to the sum of £0 on an upgrade (and I am on E50)! :wink: :wink: :wink: :wink:

[Guest beersoft]

Its not working on mine :D

i would moan abouit it but the rest of the phone kicks ass :lol:

later

Owen

"happy happy joy joy"

[Guest wavydavy]

it definately dosnt work in 'total soccer' either. and its very annoying in that game!

[Guest Techz]

Yes same here does not work in Total Soccer doing me head in lol but still a FANTASTIC phone :-)

[Guest lawsonium]

Agreed.

I have just 'payed through the nose' to the sum of £0 on an upgrade (and I am on E50)! :wink:  :wink:  :wink:  :wink:

I also had the 'free' upgrade with Orange (I also had E50 but let it go as it is too expensive if you use your phone in the day). The thing is, the only reason such a phone is available for 'free' upgrade is because we ALL end up paying for these handsets through our overcharged phone bills.

The old sayings still hold strong, remember these words of wisdom "You don't get out for nout".

Orange brand this phone as part of a total package (that's why most are SIM locked), it's an Orange package and as such they have a responsibility to look after the paying customer.

This appears to be the only 'problem' with the MPx200 SO FAR (fingers crossed nothing else happens). Though I still feel Orange/Moto should look into this further as it is obviously not an isolated problem.

[Guest awarner [MVP]]

I now know about what the cause is and will hopefully post some pictures soon of the cause (If what I have been told is correct).

I just need to figure out how to split the case on the phone first :?

I will ONLY post about this if I manage to fix the problem, I don't want

to get peoples hopes up.