Imprecise direction pad on SPV - Faulty enough to swap?

[Guest Coucou]

I got a replacement SPV not a couple of weeks ago, the first had software problems (kept performing partial hard resets) this one appears to have a faulty direction pad. When I press right or left in the area indicated the cursor/game character will go up. I've tested this with Orneta Tester too, this agrees with me. I should point out that I can use left and right if I move my thumb down a bit.

Orange have offered to replace the handset with another SPV, I'm not sure a) it's really bad enough to go through the pain of unlocking/replacing everything again and :lol: risking getting another dodgy SPV. If I thought I'd get an upgrade then I'd go for it, does anyone know what Orange's policy is on changing handset type when doing warranty replacements? How many do they have to go through first?

[Guest beersoft]

it sounds like its user error :lol: my joystick has a habbit of going wonkey, its most likely to be a oversenstive

orange will change the handset type after about 5 replacements.

Later

Owen

[Guest Coucou]

User error? You cheeky ###@@~'#! You won't have said that when I turn up on your doorstep with a sledgehammer :lol:

I never had this problem with my last one :D

[Guest Will]

Personally I would : ring orange, point out that this replacement is faulty, and request the 'new' replacement is fully tested, and point out that it would be reasonable to expect a 'NEW' new phone if the replacement they send you this time has a fault.

Will

[Guest beersoft]

sorry :lol: that did sound alittle harsh.

my mates e100 did the same type of thing (go down not across) so it is a fault.

give OC hell because they are whenever the problem has anything to do with the spv/e100/e200

later

Owen

"hands up if your orangecare charges where more than your phonebill"

[Guest mikey1234]

i had the same problem push down and it went right orange replaced it no probs

[Guest Coucou]

Cheers for the advice. Sorry couldn't read before. When did the URL mobile.modaco stop working?

Don't worry beersoft, i'm not going to turn up with a sledgehammer really. Maybe a stink bomb...

Posted from my SmartPhone!

[Guest beersoft]

DOH!

Thats another one on the list-o-beers for the next meet :lol:

Later

Owen