Where should "Help" be for Smartphone applications

[Guest The PocketTV Team]

Where should "help" be for Smartphone applications ?

Some applications provide local Help files. It takes some memory storage space, but accessing the help does not require an internet connection.

Some applications provide a URL to remote Help files. It takes no memory storage space, but accessing the help then requires an internet connection (and bandwidth cost).

Which solution do you prefer ?

[Guest Disco Stu]

With the app. on the SD card I'd say local.

The time taken to connect to the internet would be annoying when you need some assistance.

[Guest Monolithix [MVP]]

Definately local...

[Guest midnight]

yeh, definitely local, not everyone has a gprs connection, and you cant assume that when they need help they have access to a pc either

maybe the best solution may be a quick help file local and an extensive remote help file is the help file is really large.

[Guest Monolithix [MVP]]

Or quick help on the phone, with extended help on your PC.

[Guest Disco Stu]

....downloadable manuals are handy too :)