Just got off the phone to a T-mobile sales rep and i have to say my satisfaction with t-mobile is slowly declining. Ive had my wizard for 18 months now and today was upgrade day. An event I've been hotly anticipating for the last 2 months. when i phoned to see what price i could get on the Ameo i was quoted 120, which is what i was expecting and i thought considering i usually spend 60-80 a month on phone bills i would be able to negotiate this further. the sales rep said no, so i went to try and negotiate the price plan. no luck their either and infact he then informed me that the phone was 200 pounds. either im terrible at haggling or this sales rep is taking the mick. this, compounded with the fact that the last three month bills from t-mobile have been completely off and ive had to phone them to get them to correct it. i.e february's phone bill was 310 pounds, but in actual fact it should of only been 40 pounds.
I am deeply disappointed with T-mobile. originally when i moved from orange with my C500 to t-mobile i was over the moon with the priceplan + free wizard...but now im at a loss. looks like someone else is gonna get my business. i hope the other providers soon stock the ameo, or perhaps its worth my while getting the vox instead...although i was really looking forward to 3G connectivity
Edited by KrashedKid, 16 April 2007 - 08:51 AM.