4 replies to this topic

[distant_buffalo]

Hello.  Im in the US and cannot get my samsung sgh-i600 device to connect.

after installing active sync, i then connect my device via USB to the computer and windows (Windows XP Pro SP2) recogniczes the device and then installs the drivers and then a message saying an error has occured and the device might not work properly appears.  I cannot get the device to sync or be recognized, and when looking at the driver list, i see the yellow exclaimation mark on the driver.  Opening the Driver properties shows a CODE 31 Error, which is that the driver is unable to load.

How can i resolve this driver error?

Thank you.

[CyberEric]

distant_buffalo, on Aug 16 2007, 06:41, said:

Hello.  Im in the US and cannot get my samsung sgh-i600 device to connect.

after installing active sync, i then connect my device via USB to the computer and windows (Windows XP Pro SP2) recogniczes the device and then installs the drivers and then a message saying an error has occured and the device might not work properly appears.  I cannot get the device to sync or be recognized, and when looking at the driver list, i see the yellow exclaimation mark on the driver.  Opening the Driver properties shows a CODE 31 Error, which is that the driver is unable to load.

How can i resolve this driver error?

Thank you.

Hi there,

I got the same issue when I connected my i600 to my laptop. I have ActiveSync installed before I plugged in the device. I got the similar error message. It seemed that my laptop can't find the driver for i600 (OS: XP SP2). But when I tried to connect it to another PC, then everything is fine. Could anyone help on this issue?

Thanks!

[distant_buffalo]

I now get this message:

"This device is not configured correctly (Code 1)"

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[I600abc]

distant_buffalo, on Aug 16 2007, 19:17, said:

I now get this message:

"This device is not configured correctly (Code 1)"

When u get to this part, try disabling then re-enable the device

[distant_buffalo]

my laptop was suffering from other issues anyhow. so i restored it to its original settings and reinstalled all applications.  then installed active sync first, and now it works..

so i dont have a real resolution for the issue.  but by reformatting my computer and starting over, it now works.