6 replies to this topic

[chaznet]

The call quality on my first Shadow as terrible, took it in to return it and was told something was wrong with it, they exchanged it for a new one which has great call quality.

Edited by chaznet, 11 November 2007 - 01:53 AM.

[PaulOBrien]

I bought one today

Sure yours wasn't a dud? I've heard good things about the Shadow call quality...

P

[chaznet]

It is just OK on my end, worse for the other caller.  I think it's the device, but who knows -- I could be wrong.  There's another reason to return it as well, that scroll-wheel.  Just read this from the NY Times review:

Quote

The only hardware disappointment is that scroll wheel, which is balky and slow to respond. T-Mobile agrees, and has a fix planned for the next batch

If they're coming out with a 'new batch' with improved scroll wheels, I'd bet there'll be other little tweaks hardware-wise (like call quality).  The 2nd ones will probably be the way to go for those going with a Shadow.

Not sure where you're hearing the call quality is good, from the T-Mobile rep?  I've not seen anyone refer to it as being good, just not-so-good.  Give someone a call on it, ask what they're hearing CNET mentions it in their review:

Quote

The call quality of the Shadow could be better, particularly the speakerphone

From Nov 8 2007, 12:41:

I bought one today

Sure yours wasn't a dud? I've heard good things about the Shadow call quality...

P

Edited by chaznet, 08 November 2007 - 10:23 PM.

[chaznet]

Actually -- it was a dud, they convinced me to try another and extended my return-if-not-satisifed date.  This 2nd one is much better...  So, it's once again me and my Shadow

Paul (MVP), on Nov 8 2007, 12:41, said:

I bought one today

Sure yours wasn't a dud? I've heard good things about the Shadow call quality...

P

[palmsolo]

chaznet, on Nov 9 2007, 09:08, said:

Actually -- it was a dud, they convinced me to try another and extended my return-if-not-satisifed date.  This 2nd one is much better...  So, it's once again me and my Shadow

Good to hear you are back with a Shadow. I actually started singing part of that song at the beginning of Mobile Tech Roundup #116, which should be out in a day or so. My call quality has actually been fine and no one has complained or commented that it sounded any different than any other device I have used. The speakerphone gets pretty dang loud, but at full volume loses some quality and is almost too loud and distorted at the highest level.

I thought about buying a Curve and that was my initial intention when I went to the store, but I just couldn't resist the WM Smartphone with some very decent specs and cool UI.

[chaznet]

Yes -- a nice device, though should be much better once some tweaks start becoming available -- wish I knew how to figure it all out, especially the navigation pad alert stuff, and the keyboard lights...

palmsolo, on Nov 9 2007, 17:41, said:

Good to hear you are back with a Shadow. I actually started singing part of that song at the beginning of Mobile Tech Roundup #116, which should be out in a day or so. My call quality has actually been fine and no one has complained or commented that it sounded any different than any other device I have used. The speakerphone gets pretty dang loud, but at full volume loses some quality and is almost too loud and distorted at the highest level.

I thought about buying a Curve and that was my initial intention when I went to the store, but I just couldn't resist the WM Smartphone with some very decent specs and cool UI.

[PaulOBrien]

Good to see you here Palmsolo.

I hope I get my shadow soon!

P