I ordered my Vega on the 4th, I received the order reference number not long after.
The next day I got an e-mail asking to call them as part of a security check, which I did a few moments later, all was confirmed to be fine (payment has been taken).
After reading that stock was coming in over the weekend I patiently waited for a dispatch notice, nothing. So cue a call to Currys CS on Monday, only to be told that the order seems to be sat on hold because of the security check and that they would speak to head office to get the order moving. Guess what? Still not update!
I called again yesterday only to be told that head office have a 5 day lag on orders and that i'd just have to wait for them to look at the case and there was no way to escalate it
Even an e-mail to John Browett didn't seem move things along, instead i've been told to sit and wait, or cancel the order! What a joke!