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Brightpoint Service Center Thread

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#41
mariolouis

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@jabongs
oo pards. anak ng qtek! sabi nung girl sa reception, sir bakit qtek? hindi smart? tapos sya na rin sumagot sa tanong nya.. "ahhh! yung qtek kasi microsoft din yun!" bwahaha! ano kaya yun? "maganda yung qtek kasi pwede kang magpalit ng screen (she was referring to the startup pic) pwede infrared lang.." WHAT THE HELL IS SHE TALKING ABOUT? pero ok yun. at least they are stupid enough not to test if my sapsap is openline or what not.

@dino/pzee
gusto ko nga ring kumangkang eh! sayang sana nalaman ko ng mas maaga. ;)

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#42
gpcarreon (MVP)

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sabi nung girl sa reception, sir bakit qtek? hindi smart? tapos sya na rin sumagot sa tanong nya.. "ahhh! yung qtek kasi microsoft din yun!" bwahaha! ano kaya yun? "maganda yung qtek kasi pwede kang magpalit ng screen (she was referring to the startup pic) pwede infrared lang.." WHAT THE HELL IS SHE TALKING ABOUT? pero ok yun. at least they are stupid enough not to test if my sapsap is openline or what not.

:shock: cant believe there are half-wit creatures there at BRIGHTpoint. ;) :D :lol:

buti di mo kinangkang si miss receptionist? :lol: :lol: :lol:

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#43
chibako

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@jabongs
oo pards. anak ng qtek! sabi nung girl sa reception, sir bakit qtek? hindi smart? tapos sya na rin sumagot sa tanong nya.. "ahhh! yung qtek kasi microsoft din yun!" bwahaha! ano kaya yun? "maganda yung qtek kasi pwede kang magpalit ng screen (she was referring to the startup pic) pwede infrared lang.." WHAT THE HELL IS SHE TALKING ABOUT? pero ok yun. at least they are stupid enough not to test if my sapsap is openline or what not.


hindi ka binati ng BP receptionist ng happy birthday? ;) hehehe!
so, hindi natin na-void yung warranty ng smart even if we are using a different ROM other than the smart ROM... :wink: or wala lang talaga silang kaalam-alam! hehehe! hindi sila BRIGHT and SMART! :D

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#44
mariolouis

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dapat stupidpoint ang tawag sa kanila. hehehe! pucha ampanget nung receptionist eh! di bale na lang.. walang kangkang!

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#45
jabonga

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ah ok tnx mariolouis, anak ng.... ang eengot pala ng tao sa brightpoint d bagay bright sa kanila hehe ;)

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#46
rodnav

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@ML
with a fingerprint and a pubic hair, you can identify who is really at fault, may DNA and fingerprint evidence ka!
i haven't opened my SAP yet to remove the print, di naman halata in most lightings.

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#47
mariolouis

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hayaan mo na yung dna testing pards! mahal nun eh! tsaka sa st luke's lang meron nun. kalaban namin yun. anyway, may nagpost dito kung pano buksan tong sapsap. yung harap lang. ganun ginawa ko kasi ang higpit nung screw eh!!! alam nyo ba na isang screw lang katapat ng sapsap natin?

nakadikit lang ng double-edge tape yung bezel. dali lang din ibalik. di na ko nagdalawang-isip na buksan kasi yung sticker ng bp, sa gilid nilagay. hehehe!

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#48
grifter

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@ML,

welcome to the "not da pinger club" hehe... ;)
anyway, buti nga yung bezel lang tinanggal mo e. I took the whole SAP apart before. I thought that the bezel is glued to the front casing eh.
The design of the Tanager's hardware is really bad. The front casing snaps into the back casing. No screws are used. There is only 1 screw inside which holds the board to the front casing.

@*,

I think we should make a formal complaint letter and send it to BP and HTC. We'll state that we are not satisfied with their quality assurance.
We'll all sign it.

wadaya tinks?

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#49
rodnav

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@ML,

I think we should make a formal complaint letter and send it to BP and HTC.  We'll state that we are not satisfied with their quality assurance.  
We'll all sign it.

wadaya tinks?


where do i sign?

i've also noticed something with the back cover of the SAP, i can see where they pried the front cover off. there are pressure marks on the side (4 in all). as a result the alignment of the back and front cover has spaces as the back cover is very slightly dented.
the service really needs to improve! they should train their technicians better!

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#50
grifter

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@rodnav,

i'll draft the complaint letter when I get the free time. I'll post it here para ma-review ng lahat. Then we can sign it pag nag-EB uli.

The dents on the side were caused by them prying the unit open. Noticed the same when I got my old SAP repaired at BP. Then when I opened it, I saw a crack in the casing inside.

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Melange Crepes and Pasta
Sgt. Esguerra Ave. QC
+632 4265541
http://www.mymelange.com

#51
chibako

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tatakot na pumunta sa bright???point... pero I have to, lumubog na yung soft keys ko e. ganon ba katagal ayusin ng brightpoint yun? (including the finger printing at paglalagay ng buhok sa SAP) ;)
And is it still free of charge? :? my SAP is still in the warranty period...

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#52
grifter

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yup.
still FREE with FREE fingerprints and dust too.

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Melange Crepes and Pasta
Sgt. Esguerra Ave. QC
+632 4265541
http://www.mymelange.com

#53
chibako

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yup.
still FREE with FREE fingerprints and dust too.


;) wala na ba tayong ibang choice? sa brightpoint lang ba talaga pwede magpagawa? request ko kaya na i'll be watching the technicians while they work on my phone?! :?

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#54
grifter

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la na choice talaga dude. sila lang ang 'authorized service center ng Tanager eh'.

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Melange Crepes and Pasta
Sgt. Esguerra Ave. QC
+632 4265541
http://www.mymelange.com

#55
chibako

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well, no choice... sana hindi na lang ako ma chambahan ng FREE fingerprinting and FREE dust. ;)

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#56
grifter

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ganon talaga eh. They handle your unit with bare hands. saka hindi dust free ang work area nila. kahit sino pwede pumasok.
they have to touch the front cover lens since they have to remove this to replace the softkeys.

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Melange Crepes and Pasta
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+632 4265541
http://www.mymelange.com

#57
chibako

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dalan ko kaya ng gloves? hehehe! ;) i'll demand that they'll wear it when they work on my phone! hehehe!

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#58
grifter

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you can always clean it yourself when you get home.
just expect na sure may dumi sa loob after the repair. Pag wala, swerte! pag meron, at least expected mo na.

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Melange Crepes and Pasta
Sgt. Esguerra Ave. QC
+632 4265541
http://www.mymelange.com

#59
chibako

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I'm currently using the Qtek ROM, sa tingin nyo ba dapat ba muna akong magpalit ng ROM to smart 1.37 or 1.50 before going to brightpoint?

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#60
mariolouis

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@chibaks
not necessarily. microsoft din daw yung qtek eh. ;)
kwentuhan mo ng kwentuhan para ma-divert yung attention. tapos kindatan mo!

p.s.
wag na wag mo silang uunahan na ingatan yung screen. yari ka dun!

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