Sorry to say this but everyone who has a hudl will be told its end of life and tesco will not do anything.. I have contacted BBC watchdog and am waiting a reply but tesco will NOT be held responsible to its customers for this disgusting betrayal they have left us with (I have 2 hudl 2"s) I for one will never buy from them again
Indeed, I'm certain that it is fear of ongoing support that they do not want to pay for, perhaps even the likelihood of people associating them forever with failing Hudl's going forward despite any open-sourcing solution they might allow us.
Still galling that I can't even use it as a dumb book reader, photo viewer, etc., only because of it being so inextricably linked with the supplier who are abandoning it without warning.
My first thought on receiving my own "Hudl1 is end of life" response from their social media team.
What are they doing that takes a blue age to suggest that they want to help, come up with a technical "solution" that doesn't work (for a device that they knew how to maintain for years), to suddenly discover a business decision to ditch customers? Quite apart from the fact that we have been left with bricked devices because of Tesco's doings or omissions, with no prior warning about no longer being able to do factory resets, to essentially walk away in this manner after the past few months of hinting at being helpful is embarrassingly amateurish.
I'll be taking it further.