Guest dalyer Posted March 31, 2016 Report Share Posted March 31, 2016 (edited) 4 hours ago, Pivko76 said: when did you order x600? I ordered 11th march, 18th I'v recived tracking number but till now this number don't show on tracking pages. I wrote almost 20 message to EWOO, but they always respond that is normal and logistic take so much time. today they send my invoice, but I think that is a fake invoice, because date of sell is 2015/3/11. I don't know what to white to PayPal to receive my money back. I can't find x600 in good price. Ordered and paid 21st February. My jd.com account says it shipped 23rd February. Tracking shows: 29th February: The item is pre-advised 2nd March: The item is ready for shipment 3rd March: The item has left the originating country And nothing since. As mentioned above I contacted EWOO via my jd.com account/order page four times but they never replied. I then opened a PayPal dispute yesterday and jd.com replied immediately and said they'd look into it at their end. They suggested contacting the seller again which I did but again no reply from EWOO. At this stage my hope/expectation is that I will eventually be refunded via PayPal. Based on this experience EWOO are definitely to be avoided. In case it helps you this is what I wrote in my PayPal dispute message - you should also read the PayPal info about dispute resolution to understand the process. It's years since I had to engage in this process but from what I recall it does work if the seller has scammed the seller. Quote My JD.com order ID is XXXXXXXX. I ordered from seller EWOO via JD.com on 21st February 2016. It is 38 days since I ordered and 36 days since the item was marked as shipped. The item has still not arrived. The website says 15-25 days for shipping so it is well beyond that now. The tracking status (XXXXXXXX) has not changed since 3rd March 2016. I have contacted the seller 4 times via JD.com but they have not responded to any of my messages. So I have no option but to open a PayPal dispute about this item. I would like a speedy resolution to this issue preferably a full refund so that I can repurchase from a reliable seller. Thank you. Regards. XXXXXXXX Edited March 31, 2016 by dalyer Link to comment Share on other sites More sharing options...
Guest dalyer Posted March 31, 2016 Report Share Posted March 31, 2016 (edited) 10 hours ago, dakok said: http://www.aliexpress.com/store/342812 http://www.giztop.com/ http://www.minideal.net/eu-warehouse.htmlhttp://www.vickmall.com/eu-warehouse.htmlhttp://flosmall.com/ Check these EU warehouses Thanks a lot dakok. At this stage is there perhaps a better phone/better value than the x600 or is it still worth it...? Edit: prices seem high on some of those sites. And 32GB model sold out on a few of them. Bummer - might have to stick with my Coolpad F1 for now even though I was hoping to pass it on to my gf who, as predicted DID break the screen on my old Haier W910! Edited March 31, 2016 by dalyer Link to comment Share on other sites More sharing options...
Guest Pivko76 Posted April 1, 2016 Report Share Posted April 1, 2016 (edited) " Hello， we have asked the logistics company many times and we finally get reply from them, we have sent the parcel to the shipment company and they said that they have sent the parcel to you and give us the tracking number , but they lied, because airplane has limit for the electric products, so had a batch of parcels delayed, just only sent . Hope for your understanding, after 14-15days ,you can track your parcel. " - that's reply from EWOO :-) I opened dispute in PayPal. And I'm looking x600 in another shop, mabey another phone? do You suggest something ? I don't play games, I need 5,5" display and LTE (800 MHz if possible - I know x600 doesn't have this frequency) here is invoice from them - look at date :-) Edited April 1, 2016 by Pivko76 Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 1, 2016 Report Share Posted April 1, 2016 (edited) I never received an invoice from EWOO but maybe that's because I ordered via jd.com and not directly? I got the usual jd.com notification emails and can view my order on their website. Did you order directly from EWOO? I suppose there's always a chance that my order is stuck in transit but I remain skeptical because (a) it has been so long since I ordered and it supposedly shipped (b) the tracking info has not updated since 3rd March (c) they ignore my messages and only responded indirectly via jd.com to my PayPal dispute and (d) EWOO seem to have a bad reputation generally. Maybe it will still turn up in which case I will cancel the PayPal dispute if the goods are as expected but in the meantime my view is that they should refund me. Edited April 1, 2016 by dalyer Link to comment Share on other sites More sharing options...
Guest Pivko76 Posted April 1, 2016 Report Share Posted April 1, 2016 I ordered via JD. COM. and write to them through JD page. they answer everytime but still write that is logistic company problem not their. I opened PayPal dispute and convert it to refund. If phone come to me I will pay them via PayPal Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 1, 2016 Report Share Posted April 1, 2016 OK - good luck with your claim or finally getting your order. I'm in the same boat - but oddly I didn't get an invoice like the one that you posted from EWOO or jd.com. I'm just glad that I paid with PayPal! Link to comment Share on other sites More sharing options...
Guest Pivko76 Posted April 1, 2016 Report Share Posted April 1, 2016 I'm looking for x600 in good price at good seller. if You find something please write here Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 1, 2016 Report Share Posted April 1, 2016 I usually look at Kimovil to get an idea of who's cheap. http://www.kimovil.com/en/where-to-buy-letv-s13gb-32gb See "The Cheapests" (sic.) panel on the right hand side of the page. But - as in my case (jd.com/EWOO) - cheapest may not always be best! I paid US$157 for mine so maybe it was too good to be true! Link to comment Share on other sites More sharing options...
Guest trashbat Posted April 3, 2016 Report Share Posted April 3, 2016 Hey guys I dropped my x600 at the pool today and the digitizer has smashed. Is see there are replacement digitizers on ali. Does anyone know if its an easy process to replace? Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 4, 2016 Report Share Posted April 4, 2016 (edited) Any use? I can never remember all the different names for the x600 but I think that these videos are relevant? Edited April 4, 2016 by dalyer Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 4, 2016 Report Share Posted April 4, 2016 Turns out that EWOO (seller on jd.com) WERE replying to my messages but for some stupid reason jd.com does not sent email notifications when a seller replies to a customer. So I was not aware that I had to manually go into the Messages area of my jd.com account to see their replies. However their replies were basically along the lines of "don't worry" (literally) and the shipping company will take care of it and never mind the fact that the tracking info doesn't get updated. They also requested my email address even though it's already registered on my jd.com account where I presume they have access to it (directly or indirectly). I'll give it a few more days before I decide whether or not to escalate the PayPal dispute to them for a ruling. Link to comment Share on other sites More sharing options...
Guest Pivko76 Posted April 4, 2016 Report Share Posted April 4, 2016 I escalade dispute, PayPal is analizing my problem. since 11th march I don't have tracking my x600. I think that PayPal give my money back. and its a EWOO problem if they sent me phone or not Link to comment Share on other sites More sharing options...
Guest Pivko76 Posted April 4, 2016 Report Share Posted April 4, 2016 I will buy x600 in chinatronic when I give money back. I think that is a good shop. Link to comment Share on other sites More sharing options...
Guest trashbat Posted April 4, 2016 Report Share Posted April 4, 2016 3 hours ago, Pivko76 said: I will buy x600 in chinatronic when I give money back. I think that is a good shop. Just be careful with the screen when you get it - make sure to get a case as if they fall on the corner they break very easily (I had the plastic case on at the time of the break) Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 4, 2016 Report Share Posted April 4, 2016 3 hours ago, Pivko76 said: I escalade dispute, PayPal is analizing my problem. since 11th march I don't have tracking my x600. I think that PayPal give my money back. and its a EWOO problem if they sent me phone or not Ha - my tracking hasn't changed since 3rd March! I'll give it another week and see what happens but if it doesn't arrive by the weekend I'll also escalate my PayPal dispute to them for a ruling. Link to comment Share on other sites More sharing options...
Guest Pivko76 Posted April 5, 2016 Report Share Posted April 5, 2016 dalyer - where are You from? i think that EWOO sent your phone and post lost it. today i have "item is pre - advised" :-) Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 5, 2016 Report Share Posted April 5, 2016 I'm in Ireland. My tracking updated today - but the date of the update is 3rd March - same as the previous update. Here's what it says so far: 03-03-2016 18:57 The item has arrived in the transit airport IRELAND 03-03-2016 03:08 The item has left the originating country 02-03-2016 09:30 The item is ready for shipment 29-02-2016 09:29 The item is pre-advised Link to comment Share on other sites More sharing options...
Guest Pivko76 Posted April 5, 2016 Report Share Posted April 5, 2016 So, Your x600 is somewere in Ireland :-) Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 5, 2016 Report Share Posted April 5, 2016 (edited) I really don't know. Just to clarify It always said "Ireland" on the right hand side - that's simply the ultimate destination. "Ireland" there has nothing specifically to do with the most recent update ("The item has arrived in the transit airport") which is also oddly dated 3rd March. I don't even know what the "transit airport" is and would assume that there is more than one airport in the journey from China to Ireland... Maybe it will arrive but if not this week then I'm escalating my PayPal dispute for a resolution. Edited April 6, 2016 by dalyer Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 8, 2016 Report Share Posted April 8, 2016 Didn't arrive today - 47 days after I ordered it. I've asked EWOO to refund me in full but they'll most likely reply with their usual "don't worry - wait a few more days" response. In that case I'll escalate my PayPal dispute. Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 9, 2016 Report Share Posted April 9, 2016 They didn't reply so I've escalated my PalPal dispute. I can only assume that either they didn't send it at all or - based on the fact that the tracking seemed to stop on 3rd March - it got lost/nicked on the way. Link to comment Share on other sites More sharing options...
Guest Pivko76 Posted April 10, 2016 Report Share Posted April 10, 2016 what do you think that duty office stop your phone? and you didn't pay tax because you didn't recive a letter from them? Link to comment Share on other sites More sharing options...
Guest wahlterh Posted April 11, 2016 Report Share Posted April 11, 2016 Thank you dakok, for "TWRP_LeTV_x600_2_8_6_0_Material_r2". This was the only way to install recovery into my brand new X600. Tried almost every other way without success. I have now intalled "LeTV_X600_MIUI7_Stable_7.2.1.0_vazarg_eu" and it works fine... Many countries near me , like norwegian, exists, but not swedish. How can I help in translate to swedish? Is there a "language.txt" to translate? Please inform me, to help others (and my wife) :-) Link to comment Share on other sites More sharing options...
Guest dalyer Posted April 11, 2016 Report Share Posted April 11, 2016 On 10/04/2016 at 7:46 AM, Pivko76 said: what do you think that duty office stop your phone? and you didn't pay tax because you didn't recive a letter from them? I'm pretty sure that if the Irish authorities stopped it I would have heard from them. Link to comment Share on other sites More sharing options...
Guest trashbat Posted April 12, 2016 Report Share Posted April 12, 2016 Can anyone recommend a good case that protects the screen? I'm going to replace my display and want to try to protect it as best as possible Link to comment Share on other sites More sharing options...
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