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Keypad failure


Guest DaveL

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Has anybody ever heard of or experienced the whole front keypad failing? I've searched the forums and found the odd example of individual keys failing, but the whole lot?

I should maybe admit it happened to my SPV100 after using the phone in sleet and high wind, so moisture got in I guess. But giving it time to dry out, and trying with hair dryer and compressed air hasn't worked. Its off for repair (hopefully!) now, but I just wondered

Dave

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  • 3 months later...
Guest merrick

Hi, this has just happened to me. All the front keys & joystick have stopped responding.

The number keys & soft keys went yesterday so I hard reset the phone and all keys worked fine after, but today its all gone again inc the joystick so now I can't reset.

I didn't get any water in the phone and i had assumed it wasn't a hardware fault seeing as a hard reset fixed it, how did you go about getting the keypad replaced?

Cheers.

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Guest Vector

Welcome to the site merrick..

Sounds like the phone is faulty...

You could ring orange and report your problem and see what they say :)

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Guest merrick

Thanks,

Yeah looks like i'm gonna have to send it off for repair, bit annoying, but hopefully won't take too long.

Just got to find that receipt now...

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