Orange GPRS Charges - be careful !

[Guest cerij]

Watch out for photo msg's on the E200, I'm meant to have 20 free a month but because the E200 sends them via GPRS you get hit with the bill for the data time used to send them,

Can you not change the sending method to WAP somewhere?

[Guest exosyphen]

That can be done.

[Guest exosyphen]

That can be done.

That can be done.

[Guest Damian_demon]

It might sort it out but orange don't tell you to do this when you get the phone and so they happily take the money of you before you change the settings which I will be doing from now on.

[Guest exosyphen]

Here is Romania, (Orange) there is a separate APN, called MMS, which is used to setup a WAP connection specially for sending/receiving MMS.

Traffic through that APN is restricted to MMS messages and it's not billed.

You can't send MMS through regular WAP, so the accidental charge is avoided.

This is how it should be.

I advise you to fire a complaint at your Consumer Protection service as you have a rock solid case here.

It's against the law to offer a free/charged service and tie the user to pay additional charges that ar outside the original deal (paying data traffic when you have free MMS) without his knowledge.

You can win in court and get some serious damage paid to you.

[Guest foxy11]

Worse than that, I recently went to Spain on Holiday and had my E-mail set up to recieve automatically. 

During my time away it clocked up just over 7MB usage and I was charged a whopping 150 UK pounds for it on my return. That's about £20/MB!

As Orange have GPRS roaming turned on by default I'd warn anyone thinking of using it abroad to think again.

I did the same in greece and luckily only used 1.2161MB at a cost of £10.35 + VAT

Daylight robbery :).

[Guest AngelOfRage]

im going to the US in a couple of weeks, so do you think its worth checking the GPRS usage before i go? as i was planning on using MSN to contact friends back home...

[Guest Dr Who]

Fear the international GPRS charges! Unless your business is paying for them.

[Guest exosyphen]

Better buy a prepaid GSM card from the country your visiting. You get much better prices.

Here in Romania for example, you can get a prepaid SIM and pay $4/Mb GPRS traffic.

[Guest Monolithix [MVP]]

I used GPRS for MSN when i was in the US in April, and when i checked my bill that month i had not been charged for roaming GPRS!

[Guest Sherbet66]

I was having a look at what Vodafone had to offer in the way of packages, they do a reasonably good Anytime Online 100 deal, until you get to the bottom of the page and hidden away there you find out the GPRS cost is a whopping £7.50 a meg! Beware indeed.

On the GPRS theme, anyone else notice that the Orange portal is very graphics intensive? wonder why that is.... (cue sound of cash register opening).

[Guest Monolithix [MVP]]

Yep, that had occured to me in the past. You can select to turn images off in PIE though...

[Guest gvr]

I'm currently using the mpx200 on orange pay as you go , I have realised that theyr gprs is rediculously overpriced and costing me £4 per mb . Last time I ever download a movie trailer from them ! :)

Its a good point about the movie trailers. How we can be charged such blatantly overpriced rates for gprs and then all the provider sites are plastered with "Download clip here" or "View here", taking the ****!!