I REALLY NEED HELP!! MY PHONE IS INSANE!

[Guest jmoney37]

Well my phone was working fine until i decided that i wanted to check my inbox for a text message. It said unable to find shortcut or something like that. I thought it was just being weird so i took out the battery and waited 15 seconds and put it back in. BIG MISTAKE I GUESS. Ever since then every time my phone is loading it freezes on the MIO screen for like 5 minutes and then it makes a beeping noise and goes to the screen that says loading. It stays on that screen for another 5 minutes and now my phone rarely gets passed that and if it does everything is in chinese. I tried to go to settings to change the language to english so i can tell whats going on but it wont' even let me go into settings. Everything has been deleted because when i go into the phoneviewer all my pictures are gone and have been replaced with pictures of animals (i'm guessing the factory pictures). I don't know what i did or whats going on but please help!!!!

[Guest pwest13]

sounds like you need 2 hard reset

[Guest squall]

click on the words > hard reset < for instructions.

I belive the procedure is the same for your phone

[Guest jmoney37]

Well i performed the hard reset. It loads to the home screen now but everything is in chinese. I went into the settings and went to the 9th option and then the 4th option and changed the first box to US English then i pressed done and an alert came on with a exclamation point in the back but it was in chinese so i dont know what it said but the phone is still in chinese for some reason. I did it a couple of times and its still in chinese. Now what do i do?

[Guest ferret]

I think when you change languages the phone needs to be restarted, change the language back to English, click ok to the warning and then restart. It should be ok then.

[Guest jmoney37]

Thanx. It worked my phone is back to factory. Does anyone have any idea why it did that so i can make sure it never happens again? Also, should i keep this phone or is there another that you would recommend???

[Guest pwest13]

this is the best phone i have ever had im not geting rid of mine in a hurry, althought i haven really had any problems with it... touch wood :P

[Guest the bishop]

I have had as many probs as anyone, and I still have this phone. :)