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Guest RazorD
Posted (edited)

ok, i LOVE orange...

I rang up and did the whole "T-mobile do it for free.." and he said "I'll do it for free" then i said about the student package, and "thats the thousend text one, right?" So i said yeh (you also get 50% off calls to landlines, but that didnt bother me, i only call mobiles...

So now! I'm on another 12 month contract @ £30, with 1000 texts per month, and a M500... for £30 a month :)

Thanks to I.C. Monsters for the tip :D

EDIT: One hour later: Okies, maybe "Love" was a bit over the top, but you know what the moment is like. :D

Edited by RazorD
Guest I. C. Monsters
Posted
You know that's what really really ticks me off.

I spoke to small business support on two or three occassions and said that I wanted to end my contract because I could get a better deal elsewhere (T-mobile) and they just said 'fine, bye'.

Where is the consistency???

As it happens my M500 from mobileshop on a new Orange contract will be here this morning.

Anyway, nice job IC Monsters at least you got some satisfaction.

<{POST_SNAPBACK}>

Although I am pleased for myself, I still find the service from Orange deplorable. I very nearly jumped ship and went to T-Mobile. Still don't really know why I'm sticking with Orange. I guess it's just easier, and I already know the nature of this beast.

It stinks that people are having to take out new contracts just to get a handset that is available for free. Come on Orange, sort it out. :?:

Guest I. C. Monsters
Posted (edited)
ok, i LOVE orange...

I rang up and did the whole "T-mobile do it for free.." and he said "I'll do it for free" then i said about the student package, and "thats the thousend text one, right?" So i said yeh (you also get 50% off calls to landlines, but that didnt bother me, i only call mobiles...

So now! I'm on another 12 month contract @ £30, with 1000 texts per month, and a M500... for £30 a month :)

Thanks to I.C. Monsters for the tip :D

EDIT: One hour later: Okies, maybe "Love" was a bit over the top, but you know what the moment is like. :lol:

<{POST_SNAPBACK}>

Nice! I'm glad you got a result. :D

EDIT: It must have been that 500th post I made on this very thread that sealed my fate. Something is looking over us Modaco-ers. :lol: Then again, maybe not. :|

Edited by I. C. Monsters
Guest RazorD
Posted
...It stinks that people are having to take out new contracts just to get a handset that is available for free. Come on Orange, sort it out.  :?:

<{POST_SNAPBACK}>

I would of liked to have moved, trouble is, im moving to the deepest darkest parts of wales in september (or just aberystwyth...) and i *know* orange is ok there... It just made sense to stay, much less hassle!

-Raz

Posted

Anyone else fed up with the rubber flap on the bottom of the M500 yet??

Guest RazorD
Posted (edited)
Anyone else fed up with the rubber flap on the bottom of the M500 yet??

<{POST_SNAPBACK}>

I thought you were going to be physic and and say the rubber power cap on the Globalsat.. *forgets model number* which i just managed to yank of by getting it caught in the leather case thing.

Its a bit of pain though... I have tomtom mobile 5 guess i should look up the cost of navigator, now :)

EDIT: Edited to actually make sense.

Edited by RazorD
Guest jonhitch
Posted
I thought you were going to be physic and and say the rubber power cap on the Globalsat.. *forgets model number* which i just managed to yank of by getting it caught in the leather case thing.

Its a bit of pain though... I have tomtom mobile 5 guess i should look up the cost of navigator, now :)

EDIT: Edited to actually make sense.

<{POST_SNAPBACK}>

Edited to make sense? I'm glad I didn't see the original post then!

As for the rubber flap - what is the general opinion. Have most folk removed them? Any comparisons with the JAM styling and useability? I'm still in the deciding phase (waiting for contract renewal time!)

Guest RazorD
Posted
Edited to make sense? I'm glad I didn't see the original post then!

As for the rubber flap - what is the general opinion. Have most folk removed them? Any comparisons with the JAM styling and useability? I'm still in the deciding phase (waiting for contract renewal time!)

<{POST_SNAPBACK}>

I'm just strange... :D

Nah, i got a new Globalsat BT-338 today, and i already managed to pull of the little power protector thing, and it just so happened it was the moment i read Dades post about the M500 rubber flap... Anyway, as i said I'm just strange :)

Posted
Edited to make sense? I'm glad I didn't see the original post then!

As for the rubber flap - what is the general opinion. Have most folk removed them? Any comparisons with the JAM styling and useability? I'm still in the deciding phase (waiting for contract renewal time!)

Personally I think that it would have been better for HTC to keep the bottom tidy and not add the silly johny flap!

Guest NikLP
Posted

Could somebody just re-re-reconfirm that there is a standard sized headphone jack on this beast? i.e 3.5mm (I think) instead of the ghastly 2mm...

Guest RazorD
Posted

I just went back to page 4 of this thread (where box contents in discussed) and theres no cradle...

Does anyone know of any good ones available?

Thanks :)

-Raz

Posted
I just went back to page 4 of this thread (where box contents in discussed) and theres no cradle...

Does anyone know of any good ones available?

Thanks :)

-Raz

Dont think there are any that will fit the M500 yet, could be wrong but either way Im sure that silly rubber bit would be an issue!

Posted
Could somebody just re-re-reconfirm that there is a standard sized headphone jack on this beast? i.e 3.5mm (I think) instead of the ghastly 2mm...

Nope its a 2.5mm jobby although its in standard configuration this time unlike the M2000.

Guest Russell@home
Posted

Has anyone managed to upgrade through OCS on 150 yet?

Guest soup dragon
Posted (edited)
Anyone else fed up with the rubber flap on the bottom of the M500 yet??

<{POST_SNAPBACK}>

Yep, within 20 seconds of switching it on and then trying to plug the charge cable in I wanted to rip it right off.

Stupid idea putting it there in the first place. Why put one on the M500 and not on the C500/C550 :?:

Seeing as this phone may be going back though I'd better leave it on :)

Edited by soup dragon
Guest Russell@home
Posted

Just called retentions and explained about t-mobile & he still said that the best price was £99.99. BTW, he also said that the phone was officially launced yesterday.

Guest NikLP
Posted
Just called retentions and explained about t-mobile & he still said that the best price was £99.99. BTW, he also said that the phone was officially launced yesterday.

<{POST_SNAPBACK}>

GOD DAMMIT when are they going to sort this sh!t out!?? Are they training monkeys up there or something?

Guest I. C. Monsters
Posted (edited)
Mr D,

I too have just entered the last month of my contract, and I've just got off the phone to Orange. I just said that I wanted to give notice of closing my account, she asked why, I said M500. I explained that T-Mobile would give me the same handset for free, and guess what, my new M500 is being delivered to work tomorrow.

I was planning on going to the T-Mobile shop after work today and sign up with them. Lucky old Orange get to keep me for another year.  :|

<{POST_SNAPBACK}>

I managed to get the M500 for free, on upgrade from OCS on 150. I don't think Orange do consistency, it's just not thier style.

EDIT: It was retentions who sorted this for me.

Edited by I. C. Monsters
Guest RazorD
Posted
Has anyone managed to upgrade through OCS on 150 yet?

<{POST_SNAPBACK}>

I have, ish. It was retentions who 'upgraded' me, but im sure you can :)

Guest digger
Posted

So basically. Contact OCS and if they will not upgrade you for free, try later :?:

Guest shakey68
Posted

My M500 has been confirmed as going out in the next hour from Mobileshop.co.uk I've now cancelled my order with One Stop Phone Shop, who are absolutely useless!

Guest Behold
Posted

Well its finally official it is now available in stock for upgrade to all the stock came in this afternoon apparently.....

But min is here tommorow!!!! Finally.... will claim costing back via complaint as they will not waiver it. but i want more than just 49.99 back. i want compensation on top.

Guest jamesb
Posted

Ordered my M500 from Mobileshop on Sunday night and got it this morning. I'm well impressed with this phone (and mobileshop), even if I do now need to find and download PPC versions of all the apps I use on my C500.

Between that and keeping up with this thread, looks like I wont be eating or sleeping for a while! :)

Guest tuggster
Posted (edited)

Hello All! Have been following this thread for a while now but this is my first post. Thought I would share my experience with my M500 order...

Having weighed up all the options (and observed some of the appauling customer service many of you have experienced at the hands of Orange), I decided to order an M500 over the Orange website last Friday.

Recieved confirmation on Saturday and so was quite a happy chappy. Delivery arrived today at lunchtime and I tore open the delivery packaging to discover....

A Motorola V500! :x A few phone calls to Orange, firstly to returns who paradoxically claimed this wasn't for them to deal with but customer services, and then two to customer service (first one got cut off mid-sentence.. grr!) and have arranged to send it back and have it replaced.

I was given this explaination - Apparently this is a bug in the website and everyone who orders the M500 is getting the V500. So they have to redo the entire order through the website store system and they can't do this until the bug is fixed. Asked if they could perhaps dispatch a M500 to me now as I would return the V500 immediately and was told that it was unavailable to the phone line staff - wtf? Given an estimate of a couple of days to get this sorted, but I'm not so convinced. :)

EDIT: Forgot to mention that was also invoiced for the Motorola @ £99.99 even though this phone should be free - so goodness knows how someone managed to make this mistake! (even if it was a computer bug.)

Has anyone else been delivered a V500 by mistake? It looks like it isn't just existing customers that are getting mistreated by Orange!

Edited by tuggster
Guest pdaxtras
Posted

OMG this gets better (read worse) by the minute.. What a monumental cock up


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