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Active Sync Problem


Guest Too-Sexy
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Guest Too-Sexy

Hi guys. i have a strange problem. I hard reseted my phone yesterday and now ,active sync can only connect me as a guest.and now i cant get my contacts back!

Any ideas? Or ,is there another program i can use to upload my contacts back on the phone?

Thx!

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Guest hotphil

Because you hard reset it, it is now a "different" phone for Activesync.

Disconnect the phone, open Activesync, select Delete Partnership. Once the partnership is deleted reboot PC (just to be sure) and then reconnect the phone. Read the resulting dialog boxes carefully and you should be able to work out what to do!

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Guest Too-Sexy
Because you hard reset it, it is now a "different" phone for Activesync.

Disconnect the phone, open Activesync, select Delete Partnership. Once the partnership is deleted reboot PC (just to be sure) and then reconnect the phone. Read the resulting dialog boxes carefully and you should be able to work out what to do!

<{POST_SNAPBACK}>

Strange.The "Mobile Devices" option is grayed out and i cant select it.I cant delete my previous partnerships!

Now what?

thx

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Guest hotphil

not sure what you mean about the mobile device bit being grey - i guess that is because no device is connected.

why can you not just select file > delete partnership?

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Guest Too-Sexy
not sure what you mean about the mobile device bit being grey - i guess that is because no device is connected.

why can you not just select file > delete partnership?

<{POST_SNAPBACK}>

Thats the problem. The "delete partnership" is not selectable!

any ideas?

thx

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Guest Too-Sexy
Settings/phone settings/Device name

Change the name of the device and plug it back in. Set up a new partnership with the settings you require.

<{POST_SNAPBACK}>

Nope! that didnt work either! dont know what to do! Could there be a problem on active sync on my phone? is there a way to reinstall active sync on my mobile?

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Guest monkeygadge

No you would be far better off trying this first:

Find RJV Regtweaks UI either in the downloads section of this forum or at Airfagev.com or using google. Install this on your phone then go to Activesync name and change ity again to something unique. Switch phone nad PC off and on again. Plug in your phone.

If that doesn't work then try uninstalling Activesync on your PC then reinstalling latest version from Microsoft downloads. I'd try that along with changing device name by above method.

Let us know how you get on.....

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