Green call button not working

[Guest barrowfordred]

If I wish to manually dial a phone whos number isn't in my contacts I'm unable to because when I press the green call button nothing happens. Also pressing the green call button to access previous calls also has ne effect. I've turned the phone on and off but still the same. Any ideas??

[Guest FonZi]

Does the button work in any other stuff ? Or is it just the things that you mention it aint working in .. ?

[Guest barrowfordred]

Does the button work in any other stuff ? Or is it just the things that you mention it aint working in .. ?

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Doesn't work at all. It either goosed or there's muck behind it. I'll take it apart again and look, the screen needs cleaning AGAIN anyway.

[Guest BanziBarn]

Doesn't work at all. It either goosed or there's muck behind it. I'll take it apart again and look, the screen needs cleaning AGAIN anyway.

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Same happened to mine so I just pressed it a few time really hard, and now its working again most of the time....

[Guest barrowfordred]

Same happened to mine so I just pressed it a few time really hard, and now its working again most of the time....

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I took mine apart last night and cleaned it, still the same.

Tapping the key hard sometimes has an effect, then the next time I use it the key doesn't work. It's seems to me to be a bad connection somewhere. There's a ribbon cable behind the key and it's difficult to get to the back of the key.

[Guest BanziBarn]

I took mine apart last night and cleaned it, still the same.

Tapping the key hard sometimes has an effect, then the next time I use it the key doesn't work. It's seems to me to be a bad connection somewhere. There's a ribbon cable behind the key and it's difficult to get to the back of the key.

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Yeah, mines not working again. Will take apart and look. Failing that, might have to go into repair :cry:

[Guest fluffcat1]

Yeah, mines not working again.  Will take apart and look.  Failing that, might have to go into repair  :cry:

Is there any resistance to your presses? Does the button 'pop' back when pressed?

Richard

[Guest BanziBarn]

Is there any resistance to your presses? Does the button 'pop' back when pressed?

Richard

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Feels totally normal, just doesn't work...

[Guest fluffcat1]

Feels totally normal, just doesn't work...

Oh, was hoping it didn't as could've helped you with that :-( possibly a crack in the ribbon then or a loose connection? The ribbon connects near the sim gate to the right looking at the back panel, try pushing it down further into the board, or flicking it off and putting it back in place. If it's under warranty then a repair might be your best bet.

Richard

[Guest Fred_]

Mine's the same. I didn't notice for ages. You can dial a number though - press the "menu" button and select option 2.

[Guest BanziBarn]

Mine's the same. I didn't notice for ages. You can dial a number though - press the "menu" button and select option 2.

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TBH I'm not too bothered about it not working as I don't use the button much apart from turning on the Speaker Phone.

Prob still get it fixed though.

[Guest barrowfordred]

This problem seems to be down to the fact that the green button is the least used button on the keypad. If I keep trying it, eventually it worked and now I press it every day just to keep it working. It's probably bad contacts due to the lack of use.

If you dial a number you usually use a number from contacts. You don't even need to use the green button to answer a call.

[Guest waltergilbert]

Mines stopped working too! This sounds like a common problem with the C500 along with a host of other things

did sending it off for repair work? did they fix it for free....give you a new phone?

[Guest BanziBarn]

Should be getting mine back from repair today so I'll let you know...