Guest airborne Posted January 31, 2006 Report Share Posted January 31, 2006 :evil: :evil: :evil: Right here's the problem: Suddenly realised that my M5000 hasn't synced with the Exchange server since yesterday. Connected it to my PC instead and it comes up with an error message: Activesync encountered a problem on the server. Support code: 85010014 So I run Active Sync on the handset and it gives the error message and it gives the same message: Activesync encountered a problem on the server. Support code: 0x85010014 Exchange Server Synchronized 30/01/06 12:52 Windows PC Synchronized: Today 20:24 Being clever (!) I put the USIM into my old SPV C500 and it syncs up nicely over GPRS and brings in new contacts that I had entered on the PC and synced via Exchange. Soooooo..... it seems the problem is on the handset and not on the server (otherwise the C500 would have failed too right?). Orange's response? Sorry sir, we don't support that feature on your phone. What good is the M5000 if it can't sync with an Exchange account? What good is Orange Tech Support, if they aren't prepared to do some minor investigation into the problem? Looks like I'm back on the C500 for the time being :cry: , unless some helpful soul here has an idea of what the problem might be! Link to comment Share on other sites More sharing options...
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