Jump to content

SPV C550 Call Problem


Guest blackparagon

Recommended Posts

Guest blackparagon

Hi guys, this is a weird one.

When I make or receive a call on my phone, I can no longer hear anything unless I use speakerphone or my handsfree kit. I'd send it back, but I voided my warranty a while ago when I fitted a new screen (due to orange refusing to do it!).

Does anyone have any ideas? I've heard mention of a 'plate' which detects whether your handsfree kit is connected or not, and that this plate can become stuck in one position... but I don't know what I'm looking for. I really hope someone can shed some light on this!

Thanks in advance.

Link to comment
Share on other sites

Guest blackparagon

My problem is that it's not stuck on headset mode. When I plug the headset in, it goes to headset mode (tested this by putting it on silent, the silent disappears when headset inserted). When I unplug it, the silent icon reappears. However, with the headset unplugged, I can't hear anything through the speaker unless i switch to speakerphone.

Link to comment
Share on other sites

Guest blackparagon

Just to let you know, a hard reset didn't fix this either.

Edit - this is stupid. I can play audio through the speaker and I can play calls through my headset and speakerphone, so why can't I play calls through my speaker? grrrrrrrrrr. undoubtedly the problem lies somewhere at the bottom of a wastepaper basket in Microsoft HQ :)

Edited by blackparagon
Link to comment
Share on other sites

  • 6 months later...
Guest blackparagon

I've recently pulled this phone out of storage to try and fix for a friend (I got fed up and upgraded to a C600). The problem still exists, whereby I can use speakerphone mode and headset mode, but standard call mode is completely silent. Does anyone know if this uses two different speakers for the two? Hard reset hasn't helped. I replaced a cover a while ago, do you think I could have knocked something and stopped it from working?

Any ideas would be really appreciated.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.