Guest budda Posted September 8, 2006 Report Share Posted September 8, 2006 When I originally set up my Gmail POP3 access for the MDA Vario II it was working great, then the phone got messed up and I had to do a hard reset. Since then I've been having this problem... Has anybody had their POP3 email downloaded to the phone, and then it magically dissapears? Sometimes it can sit in the inbox for a few minutes, but then it just vanishes! It may be caused by a new send/recieve action - but why does this happen and where does the missing emails go? They are not in any other folders, nor in the deleted items. Seems odd! I had the same problem on the MDA Vario before I took it back. Link to comment Share on other sites More sharing options...
Guest SONY007 Posted March 7, 2007 Report Share Posted March 7, 2007 When I originally set up my Gmail POP3 access for the MDA Vario II it was working great, then the phone got messed up and I had to do a hard reset. Since then I've been having this problem... Has anybody had their POP3 email downloaded to the phone, and then it magically dissapears? Sometimes it can sit in the inbox for a few minutes, but then it just vanishes! It may be caused by a new send/recieve action - but why does this happen and where does the missing emails go? They are not in any other folders, nor in the deleted items. Seems odd! I had the same problem on the MDA Vario before I took it back. I to am having this problem as well Link to comment Share on other sites More sharing options...
Guest marisa4755 Posted March 7, 2007 Report Share Posted March 7, 2007 Do you have other email accounts eg yahoo, does it only happen on gmail? Link to comment Share on other sites More sharing options...
Guest gs_london Posted March 9, 2007 Report Share Posted March 9, 2007 Ahh guys this is an easy one to fix. The problem is Google mail servers and windows mobile seem to have a disagreement on what constitutes email that has been read. Windows Mobile for some reason deletes gmail emails off the device on every send and receive cycle. The work around In the mail program.... tools -> options click on the name of your google mail account (mines called gmail) click next on the email address prompt click next on the 'User information' screen click next on Account information Choose 'Options' on the 'Server information' screen Then next on Option 1/3 Next on Option 2/3 Here is the bit you need to change On Option 3/3 select in the dropdown 'Get message headers only' (trust me here) tick the 'Include' checkbox put '999' in the box next to 'kb of message body' Click 'Finish' Click 'OK' and thats it. What you have done is the workaround which just gets the subject and headers from incoming emails but includes part of the body in fact a nice fat chunk of the body which will cover most email contents. If its larger like an attatchment you will get the option to download the full email. With these settings your mail will no longer disappear. Happy days ;) Let me know if it works Link to comment Share on other sites More sharing options...
Guest SONY007 Posted March 9, 2007 Report Share Posted March 9, 2007 Ahh guys this is an easy one to fix. The problem is Google mail servers and windows mobile seem to have a disagreement on what constitutes email that has been read. Windows Mobile for some reason deletes gmail emails off the device on every send and receive cycle. The work around In the mail program.... tools -> options click on the name of your google mail account (mines called gmail) click next on the email address prompt click next on the 'User information' screen click next on Account information Choose 'Options' on the 'Server information' screen Then next on Option 1/3 Next on Option 2/3 Here is the bit you need to change On Option 3/3 select in the dropdown 'Get message headers only' (trust me here) tick the 'Include' checkbox put '999' in the box next to 'kb of message body' Click 'Finish' Click 'OK' and thats it. What you have done is the workaround which just gets the subject and headers from incoming emails but includes part of the body in fact a nice fat chunk of the body which will cover most email contents. If its larger like an attatchment you will get the option to download the full email. With these settings your mail will no longer disappear. Happy days ;) Let me know if it works Cheers m8, I'll try out those settings you provided for my sky broadband email settings Link to comment Share on other sites More sharing options...
Guest J-Foundation Posted August 21, 2007 Report Share Posted August 21, 2007 in case anyone else is having no luck with the "headers only, set to 999kb" thing, try this : How should I use POP on mobile or multiple devices? If you're accessing your Gmail using POP from multiple clients, Gmail's recent mode makes sure that all messages are made available to each client, rather than only to the first client to access new mail. Recent mode fetches the last 30 days of mail, regardless of whether it's been sent to another POP client already. If you sign in to Gmail using your Blackberry, you're signed in to recent mode automatically. For all other POP clients, replace '[email protected]' in your POP client settings with 'recent:[email protected]'. from Gmail Help / POP Access pages. :) Link to comment Share on other sites More sharing options...
Guest Mr. Quark Posted September 14, 2007 Report Share Posted September 14, 2007 Just to provide some feedbacK: I'm using Windows Mobile 5.0, and the "headers only, set to 999kb" thing worked quite well, thanks for the tip! I wasn't so lucky with the "recent:" thing, though - the first attemtps seem to show that the client is always getting the full list of emails, having to check one by one all the time (I might be wrong, but I stopped trying). Regards, Rubens Link to comment Share on other sites More sharing options...
Guest Posted October 7, 2007 Report Share Posted October 7, 2007 I was looking for some solution to this problem as it sort of defeated the purpose of using Pocket Outlook or your e-mails. I've tried the 'recent:' thing and selected to download the entire message, and it seemed to have sorted the problem. I can read the e-mail and it's still in my inbox after the next sent/receive cycle. Initially, the phone downloaded loads of my e-mails but I just let it do that and then deleted my inbox (making sure I opted to leave deleted messages on the server under the settings), and now it's fine, it's not downloading old e-mails anymore and would seem that it's not checking them either. Link to comment Share on other sites More sharing options...
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