Guest dominic_gregory Posted September 25, 2006 Report Share Posted September 25, 2006 Hi all, I wasa wondering if anyone could assist with an Active Sync problem i have with my new M3100. It comes with Check Status and displays: Support Code : 85010014. Can anyone help please? Link to comment Share on other sites More sharing options...
Guest awarner (MVP) Posted September 25, 2006 Report Share Posted September 25, 2006 Are you running the latest version of Activesync? Also have you managed to get it to sync at all? One thing to try is to disconnect the device and delete the partnership, then create a new partnershi[ when you reconnect. Moved to the PocketPC Help and Advice secion. Link to comment Share on other sites More sharing options...
Guest Confucious Posted September 26, 2006 Report Share Posted September 26, 2006 I don't think that will help Ash. IIRC 85010014 is normally caused where someone has upgraded their outlook without uninstalling the old version. Just about to leave work now so can't check but I think the best solution is to uninstall outlook (keeping the pst file obviously! and re-instal from scratch - assuming that you have upgraded outlook that is! Link to comment Share on other sites More sharing options...
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