Guest nicklew Posted December 21, 2006 Report Share Posted December 21, 2006 Hello, As the title explains, my phone loses the text center number. This sometimes happens when its turned off, and sometimes just after being on for a while. Ive spoken to t-mob, and theyve said the usual..do a reset, etc. and also had one semi-useful guy "renewing the text profile" - which simply resulted in me getting a text to delete after a while. Any ideas how to solve this? Its v.annoying! Thanks. Link to comment Share on other sites More sharing options...
Guest TreColl Posted December 31, 2006 Report Share Posted December 31, 2006 Hello, As the title explains, my phone loses the text center number. This sometimes happens when its turned off, and sometimes just after being on for a while. Ive spoken to t-mob, and theyve said the usual..do a reset, etc. and also had one semi-useful guy "renewing the text profile" - which simply resulted in me getting a text to delete after a while. Any ideas how to solve this? Its v.annoying! Thanks. Mine too has just done this, the number is available on thier website (help and support) but its a bit annoying having to re-enter it every now and then:P Nicklew, have you got a fix yet?? TIA Rob Link to comment Share on other sites More sharing options...
Guest TreColl Posted January 2, 2007 Report Share Posted January 2, 2007 Took my C3 to local t-mob store earlier, they are replacing handset. they haven't got any in stock right now but, they'll give me a call Link to comment Share on other sites More sharing options...
Guest nicklew Posted January 2, 2007 Report Share Posted January 2, 2007 Let me know if its any better - its still happening for me! Good luck :) Link to comment Share on other sites More sharing options...
Guest TreColl Posted January 8, 2007 Report Share Posted January 8, 2007 (edited) Let me know if its any better - its still happening for me! Good luck :) It happened again this morning, still waiting for a call, tho i might go to them in my lunch break to see if they got any in! Im just going to hard reset it, i cant be bovverd to wait for them to fone. Ill reset it and see if that changes anything Edited January 8, 2007 by TreColl Link to comment Share on other sites More sharing options...
Guest TreColl Posted January 14, 2007 Report Share Posted January 14, 2007 Although it hasn't lost the number for a few days.... I'm going to go into t-mobile on wednesday....asking why they haven't phoned my back...etc...etc... Then demand a new handset, even if its not meant to be a replacement handset, and i get a whole new device!! I'll let you know how i get on! Link to comment Share on other sites More sharing options...
Guest Maxrom Posted February 9, 2007 Report Share Posted February 9, 2007 I have this problem too. I've resorted to keeping a text file with the service center number in it, so that when I notice it's been lost, I can re-enter it. I cant spot a pattern as to when the number goes missing, but if anyone has found a solution for this, please tell me! Thanks Link to comment Share on other sites More sharing options...
Guest masa69 Posted March 6, 2007 Report Share Posted March 6, 2007 I also have this problem and after a bit of investigating i have been able to work out what causes it, although i don't know what the solution is yet until i contact t-mobile ! Run co pilot and then exit co pilot, Turn off your phone. When you restart the phone the SMS service number is missing Apologies if you are not using co pilot on your device, however this is definately the cause on my device. In the mean time i have resorted to writing the service number on the back of the battery cover for future reference!! In case anyone doesn't have the T-mobile SMS service centre number it's +44 7958879879 Link to comment Share on other sites More sharing options...
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