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Active sync wont install!!! HELP PLZ!


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Guest foxygrandpa
Posted

Hi I have a old Toshiba satellite 4030 cdt laptop running windows xp home edtion(version 2002) with service pack 1.It has a celeron proccessor.Anyway im tryin to install active sync 4.5(need the newest one cause i have a wm6 8125) and it gets about have way through then says :

"Error.There is a problem with this windows installer package.A DLL required for install to complete could not be run.Contact your support personnel or package vendor"

Does any one no witch dll i need or wat i need to do?thanx in advanced smile.gif

Guest Monolithix (MVP)
Posted

Might be a corrupted install? Try completely deleting the current installer file and redownloading it.

Guest foxygrandpa
Posted

I redownloaded it twice and still nothing.Anymore ideas?

Guest gpcarreon (MVP)
Posted

Installation problem just like this one?

33325950fv1.jpg

No personal experience with such issue but searched for it and this...

17. If ActiveSync does not complete when you attempt to install it, this may be caused by a program that has replaced the MAPI32.DLL file on your PC. You can use C:\Windows\System32\FIXMAPI.EXE (Windows 2000, XP and Server 2003) to resolve the problem. See http://support.microsoft.com/default.aspx?scid=kb;ko;820865

Taken from:

http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

  • 3 weeks later...
Guest skewlboy2
Posted
Hi I have a old Toshiba satellite 4030 cdt laptop running windows xp home edtion(version 2002) with service pack 1.It has a celeron proccessor.Anyway im tryin to install active sync 4.5(need the newest one cause i have a wm6 8125) and it gets about have way through then says :

"Error.There is a problem with this windows installer package.A DLL required for install to complete could not be run.Contact your support personnel or package vendor"

Does any one no witch dll i need or wat i need to do?thanx in advanced smile.gif

TRY REINSTALLING WINDOWS INSTALLER 3.0 OR 3.1 - I DID THIS AND IT WORKED FOR ME. I WAS GETTING THE EXACT SAME ERROR MESSAGE.

WINDOWS INSTALLER 3.0 DOWNLOAD:

http://www.microsoft.com/downloads/details...;displaylang=en

WINDOWS INSTALLER 3.1 DOWNLOAD:

http://www.microsoft.com/downloads/details...;displaylang=en

  • 2 weeks later...
Guest Eric21
Posted
Hi I have a old Toshiba satellite 4030 cdt laptop running windows xp home edtion(version 2002) with service pack 1.It has a celeron proccessor.Anyway im tryin to install active sync 4.5(need the newest one cause i have a wm6 8125) and it gets about have way through then says :

"Error.There is a problem with this windows installer package.A DLL required for install to complete could not be run.Contact your support personnel or package vendor"

Does any one no witch dll i need or wat i need to do?thanx in advanced smile.gif

Have you tried installing SP2 on your desktop first?

  • 5 months later...
Guest DavidBessler
Posted

Had the same problem. Reinstalled installer 3.0 as written above. Fixed problem.

  • 1 year later...
  • 2 weeks later...
Guest mondayday
Posted (edited)

Hi I have a old Toshiba satellite 4030 cdt laptop running windows xp home edtion(version 2002) with service pack 1

sonnerie portable gratuite

Edited by mondayday

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