Guest joe194b Posted April 6, 2007 Report Share Posted April 6, 2007 I've just taken a new contract out with orange (Dolphin30 + SPV M700) and everything works fine but the wife doesn't like the M700 so i've put the simcard in the old C500. I can make/receive calls and receive text but i can't send text. When i try to send a text i get the message "Your SMS message has not been sent because the SIM is not valid". Orange have sent a replacement simcard but it's still the same. I rang orange again but they are not interested because it works in the M700. I've tried the simcard in the following phones. Nokia 6310i - works Nokia 6230i - works 3x SPV C500 - won't send text 2x SPV C600 - won't send text SPV M700 - works It looks like the simcard won't work with the SPV C series. I've flashed the firmware to the latest by orange uk and tried a hard reset but still no joy. Has anyone else come across this problem? Any help appreciated. regards Joe Link to comment Share on other sites More sharing options...
Guest skiboot Posted April 18, 2007 Report Share Posted April 18, 2007 I've just taken a new contract out with orange (Dolphin30 + SPV M700) and everything works fine but the wife doesn't like the M700 so i've put the simcard in the old C500. I can make/receive calls and receive text but i can't send text. When i try to send a text i get the message "Your SMS message has not been sent because the SIM is not valid". Orange have sent a replacement simcard but it's still the same. I rang orange again but they are not interested because it works in the M700. I've tried the simcard in the following phones. Nokia 6310i - works Nokia 6230i - works 3x SPV C500 - won't send text 2x SPV C600 - won't send text SPV M700 - works It looks like the simcard won't work with the SPV C series. I've flashed the firmware to the latest by orange uk and tried a hard reset but still no joy. Has anyone else come across this problem? Any help appreciated. regards Joe Hi Joe, have just come across your problem, I too have had to resort to my old spv C500 and am getting the same fault that you had. Did you resolve the fault, if so I would be greatful for your input. Regards Greg H. Link to comment Share on other sites More sharing options...
Guest joe194b Posted April 24, 2007 Report Share Posted April 24, 2007 Gregg, Sorry for the late reply. Unfortunatley no joy at all :D While playing around with it i also discovered that the Sim Manager can't access the sim card either. As the wife still doesn't like the M700 we are now using an old Nokia 6310i ;) regards Joe Link to comment Share on other sites More sharing options...
Guest rekall Posted April 25, 2007 Report Share Posted April 25, 2007 Bugger am getting the same problem. Got upgraded to the M700 but like using my C600 at the weekends and on holidays when I dont need the features of the M700. Voice and data calls work, text do not - comes up with the same 'SIM is not valid' error. Really annoying as this worked when I had a M3100... ;) Link to comment Share on other sites More sharing options...
Guest colincliff Posted May 18, 2007 Report Share Posted May 18, 2007 I've go this problem too, although i am using a new orange contract sim with an unlocked Imate sp5. Seems like Orange have put some kind of lock on using the phone with different roms I am going to try putting an orange rom on my sp5 to see if it helps Link to comment Share on other sites More sharing options...
Guest joe194b Posted May 23, 2007 Report Share Posted May 23, 2007 (edited) My C500 is on the latest official rom and still no go. I've tried the Imate roms and they don't work either. I got a new PAYG simcard from Orange and that doesn't work either. I'm thinking that Orange have changed the software on the simcard which in tern has made it incompatible with the C500. On a another note i tried the simcard on a C600 with the built in sim manager software and it worked fine so C600 owners could try updating to the latest offical orange rom to see if that fixes the problem but that doesn't help my C500 problem. regards Joe PS. The M700 is an awesome phone and i would recommend one to anybody that loves cool gadgets Edited May 23, 2007 by joe194b Link to comment Share on other sites More sharing options...
Guest joe194b Posted June 12, 2007 Report Share Posted June 12, 2007 I tried a hacked version of WM5 on it and it didn't work. I've sold the phone now and this has been replaced with a Nokia 6300 which the wife loves and i have to admit is very impressive. I'm now on a mission to find a good sim only contract for my Trinity. regards Joe Link to comment Share on other sites More sharing options...
Guest joe194b Posted June 22, 2007 Report Share Posted June 22, 2007 I think i've found the answer to the problem although i can't try this as i no longer own a C500. Orange use two types of simcard profile 15 and profile 30... Profile 15 = GSM Profile 30 = GSM/3G Both types of simcard will work in GSM & 3G handsets but some GSM handsets are not compatible with profile 30 simcards. So a quick call to orange cs requesting a profile 15 simcard should sort the problem out. hope this helps someone regards Joe Link to comment Share on other sites More sharing options...
Guest joppadoni Posted March 20, 2008 Report Share Posted March 20, 2008 (edited) hi guys not quite true about the profiling. orange sim profiles update and change as and when required really for instance think profile 39 is the current 3g profile, and 20 or something for gsm. the issue is that your using a 3g sim in the handset, some profiles are unaffected however. i am investigating this at the moment and will have sim manufactures updated asap. fast fix is to use a gsm sim in the handset. hope this helps. :D Edited March 20, 2008 by joppadoni Link to comment Share on other sites More sharing options...
Guest nicollow Posted March 27, 2008 Report Share Posted March 27, 2008 Hi, I had this problem too and now its all sorted thanks to a nice Orange girl in Glasgow. The problem is that the new Orange SIM cards are 3G and the SPV C500 are not 3G compatible, or thats what the girl said. She phoned up Orange at get them to send a 2.5G card out (?!). It looked difrerent (purple rather than black and orange). I put in and now it works a treat. I sent my other SIM back to Orange and they didnt even charge me. Nice... Link to comment Share on other sites More sharing options...
Guest fraktal Posted July 19, 2008 Report Share Posted July 19, 2008 (edited) I have the same problem (here's the xda-dev thread). I came to the same conclusion. From what I hear orange is pretty good at sending new SIMs out. Maybe a mod could sticky this, or add it to AWarner's stickied thread because it seems to be a common problem. Edited July 19, 2008 by fraktal Link to comment Share on other sites More sharing options...
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