Guest carlosp_uk Posted May 17, 2007 Report Share Posted May 17, 2007 Hi there I've had my prophet (M600) for only 9-10 months and now it has stopped charging; in fact the miniUSB port is completely non-functional, it won't charge or sync. I had taken good care of the phone so naturally I have returned it to HTC Europe for a warranty repair. Unfortunately, HTC are refusing to repair it under warranty as they are claiming it was mis-treated. As I know this not to be true, I was wondering... ...has anybody else had problems with the USB port on the prophet (M600) failing to work, or breaking? I have heard similar stories on this board in the past and thought that if I could gather a little anecdotal evidence it might support my claim. Yours gratefully, in advance, Carlos Link to comment Share on other sites More sharing options...
Guest PaulF Posted May 19, 2007 Report Share Posted May 19, 2007 Hi there I've had my prophet (M600) for only 9-10 months and now it has stopped charging; in fact the miniUSB port is completely non-functional, it won't charge or sync. I had taken good care of the phone so naturally I have returned it to HTC Europe for a warranty repair. Unfortunately, HTC are refusing to repair it under warranty as they are claiming it was mis-treated. As I know this not to be true, I was wondering... ...has anybody else had problems with the USB port on the prophet (M600) failing to work, or breaking? I have heard similar stories on this board in the past and thought that if I could gather a little anecdotal evidence it might support my claim. Yours gratefully, in advance, Carlos Yep, mine broke recently - not sure what happened or when it did, but suddenly Active Sync stopped working. After three reinstalls of the software, I noticed that the plastic lug in the centre of the socket on the phone had vanished (presumably broken off), and left the metal wires behind. 2 of these had got bent, and so no longer connected with the USB plug properly (luckily I could still charge it, and only lost data connectivity). I phoned Orange, and managed to get them to replace it under warranty (it was about 9 months old). They brought me out a new phone the following day. Good luck! Link to comment Share on other sites More sharing options...
Guest wh_hsn Posted May 30, 2007 Report Share Posted May 30, 2007 Hi, I also have a problem with my USB, please see here: http://www.modaco.com/index.php?showtopic=...t=0#entry822769 Link to comment Share on other sites More sharing options...
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