Can't login to email server

[Guest hankhill23]

I have just upgraded from my Vodafone v1240 to the v1415 Vox. I set up my email exactly as on the v1240, same account names, passwords, etc for my work email. We support IMAP4 and POP and I've tried both, but I keep getting prompted for user name and/or password being wrong. I've checked and double checked, and every bit of data is identical to that on my v1240, and that still logs in just fine. The v1415 is running WM6 and the v1240 is on WM5 so some of the fileds are in different places, but like I said the data is identical. Is there some odd way the v1415 maps characters perhaps? Any ideas welcome!

[Guest hankhill23]

I have just upgraded from my Vodafone v1240 to the v1415 Vox. I set up my email exactly as on the v1240, same account names, passwords, etc for my work email. We support IMAP4 and POP and I've tried both, but I keep getting prompted for user name and/or password being wrong. I've checked and double checked, and every bit of data is identical to that on my v1240, and that still logs in just fine. The v1415 is running WM6 and the v1240 is on WM5 so some of the fileds are in different places, but like I said the data is identical. Is there some odd way the v1415 maps characters perhaps? Any ideas welcome!

Typical - after 3 days of fiddling I post a message then find the answer 5 minutes later! For everyones benefit - the problem is indeed character mapping. My email user name contains forward slashes - \\\\ but these are not on the main keyboard, there is only the backslash -////. So I went to the character map (hold the # key) to insert forward slashes (as it should be) and that's why the login failed. If I use back slashes from the keyboard the login works even though it shouldn't really. Somethings not right there.