Guest distant_buffalo Posted August 15, 2007 Report Posted August 15, 2007 Hello. Im in the US and cannot get my samsung sgh-i600 device to connect. after installing active sync, i then connect my device via USB to the computer and windows (Windows XP Pro SP2) recogniczes the device and then installs the drivers and then a message saying an error has occured and the device might not work properly appears. I cannot get the device to sync or be recognized, and when looking at the driver list, i see the yellow exclaimation mark on the driver. Opening the Driver properties shows a CODE 31 Error, which is that the driver is unable to load. How can i resolve this driver error? Thank you.
Guest CyberEric Posted August 16, 2007 Report Posted August 16, 2007 Hello. Im in the US and cannot get my samsung sgh-i600 device to connect. after installing active sync, i then connect my device via USB to the computer and windows (Windows XP Pro SP2) recogniczes the device and then installs the drivers and then a message saying an error has occured and the device might not work properly appears. I cannot get the device to sync or be recognized, and when looking at the driver list, i see the yellow exclaimation mark on the driver. Opening the Driver properties shows a CODE 31 Error, which is that the driver is unable to load. How can i resolve this driver error? Thank you. Hi there, I got the same issue when I connected my i600 to my laptop. I have ActiveSync installed before I plugged in the device. I got the similar error message. It seemed that my laptop can't find the driver for i600 (OS: XP SP2). But when I tried to connect it to another PC, then everything is fine. Could anyone help on this issue? Thanks!
Guest distant_buffalo Posted August 16, 2007 Report Posted August 16, 2007 I now get this message: "This device is not configured correctly (Code 1)"
Guest I600abc Posted August 18, 2007 Report Posted August 18, 2007 I now get this message: "This device is not configured correctly (Code 1)" When u get to this part, try disabling then re-enable the device
Guest distant_buffalo Posted August 18, 2007 Report Posted August 18, 2007 my laptop was suffering from other issues anyhow. so i restored it to its original settings and reinstalled all applications. then installed active sync first, and now it works.. so i dont have a real resolution for the issue. but by reformatting my computer and starting over, it now works.
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