Guest upjeeper Posted August 31, 2007 Report Share Posted August 31, 2007 i downloaded the new ROM from HTC's web site (http://www.america.htc.com/support/8525/software-downloads.html) and when i follow directions the active sync connection works, until i initiate the ROM update program. Then my 8525 breaks the connection with windows. i've done a reset of both my computer and phone. thanks for your help guys/gals Link to comment Share on other sites More sharing options...
Guest crazyc Posted August 31, 2007 Report Share Posted August 31, 2007 i downloaded the new ROM from HTC's web site (http://www.america.htc.com/support/8525/software-downloads.html) and when i follow directions the active sync connection works, until i initiate the ROM update program. Then my 8525 breaks the connection with windows. i've done a reset of both my computer and phone. thanks for your help guys/gals Have you unticked the Enhanced Networking option under USB connections on the PPC? Link to comment Share on other sites More sharing options...
Guest upjeeper Posted August 31, 2007 Report Share Posted August 31, 2007 Have you unticked the Enhanced Networking option under USB connections on the PPC? yup, both. thanks for the advice though Link to comment Share on other sites More sharing options...
Guest crazyc Posted September 1, 2007 Report Share Posted September 1, 2007 yup, both. thanks for the advice though ok. are you upgrading from the original setup or do you have hardspl or a different rom installed already? are you using vista or xp? Link to comment Share on other sites More sharing options...
Guest upjeeper Posted September 1, 2007 Report Share Posted September 1, 2007 ok. are you upgrading from the original setup or do you have hardspl or a different rom installed already? are you using vista or xp? using windows xp upgrading from the original ROM dated Sept 06. I emailed HTC and they said try a different computer. Also suggested I upgrade the ROM as that might be the problem. HA HA HA HA... Link to comment Share on other sites More sharing options...
Guest crusti Posted September 1, 2007 Report Share Posted September 1, 2007 using windows xp upgrading from the original ROM dated Sept 06. I emailed HTC and they said try a different computer. Also suggested I upgrade the ROM as that might be the problem. HA HA HA HA... i had a similar prob, the cable that came with my phone always cut off i think it was a bit loose in the socket, i now use a very short usb cable that came with my gps and everythings fine, no more disconnecting while transfering Link to comment Share on other sites More sharing options...
Guest crazyc Posted September 2, 2007 Report Share Posted September 2, 2007 i had a similar prob, the cable that came with my phone always cut off i think it was a bit loose in the socket, i now use a very short usb cable that came with my gps and everythings fine, no more disconnecting while transfering I thnk one of my sync cables is dodgy too - also, try and different USB port on the computer. Link to comment Share on other sites More sharing options...
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