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my new htc tytn 2 freezing


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Posted

hi my tytn 2 is freezing if i leave it in the middle of a program & it goes into sleep mode but will only wake after doing a reset could any one help please , reseting my pda all the time is no good

many thanx

Sno

Guest jimbouk
Posted

What have you installed on it and what program are you leaving running?

Posted
What have you installed on it and what program are you leaving running?

I've only installed live search & it seems to be if i leave it open & on it goes to sleep then completely locks up & needs a prod in the bottom with the stick to reset

Guest jimbouk
Posted

Assuming it didnt do that before you installed Live Search, try removing Live Search and see if that fixes it?

Posted
Assuming it didnt do that before you installed Live Search, try removing Live Search and see if that fixes it?

will try thanks for the quick reply

Guest hotphil
Posted

When you say it won't wake, how are you trying to wake it?

Posted
When you say it won't wake, how are you trying to wake it?

yeah it seems as if it was something to do with windows live , as for trying to wake it i was using the side power button. anyway peeps thanks for the support

sno

Guest Nick Le Lievre
Posted (edited)

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.

The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.

Also read this thread new SIM solves problem where the resolution was to get a new SIM.

Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

Edited by Nick Le Lievre

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