Guest rct_uk Posted January 5, 2008 Report Share Posted January 5, 2008 I've been enjoying my first new phone since I bought my SPV C500 back in 2004. I have however noticed a problem: after the phone has been on for a couple of hours I find that the top left of the screen retains a flickering ghost image of the start menu button in all screens. This is sometimes solved by a completed power down and restart but not always as I have also noticed it faintly on the orange boot screen as well. The screen is not left on all the time - I've set the phone to sleep after 1 minute idle. Has anyone else seen this problem or is my new phone faulty? Thanks for your help. Link to comment Share on other sites More sharing options...
Guest vince06 Posted January 6, 2008 Report Share Posted January 6, 2008 I've been enjoying my first new phone since I bought my SPV C500 back in 2004. I have however noticed a problem: after the phone has been on for a couple of hours I find that the top left of the screen retains a flickering ghost image of the start menu button in all screens. This is sometimes solved by a completed power down and restart but not always as I have also noticed it faintly on the orange boot screen as well. The screen is not left on all the time - I've set the phone to sleep after 1 minute idle. Has anyone else seen this problem or is my new phone faulty? Thanks for your help. I'm not seeing this on my TouchDual. Might be faulty.. Link to comment Share on other sites More sharing options...
Guest rct_uk Posted January 6, 2008 Report Share Posted January 6, 2008 I'm not seeing this on my TouchDual. Might be faulty.. Oh no - I was hoping it was a common bug that would be rectified with a firmware fix. It looks like another forum member has also experienced this: see here Link to comment Share on other sites More sharing options...
Guest Paul (MVP) Posted January 7, 2008 Report Share Posted January 7, 2008 I'd say hardware too i'm afraid :( P Link to comment Share on other sites More sharing options...
Guest ashley Posted January 7, 2008 Report Share Posted January 7, 2008 I bought my SPV C500 back in 2004 That's good going in all respects. Three years for the phone is very respectable Three years sticking with one phone....wow! A three year old battery must have lasted till just beyond lunchtime! Link to comment Share on other sites More sharing options...
Guest rct_uk Posted January 7, 2008 Report Share Posted January 7, 2008 I'd say hardware too i'm afraid :( P Well I've started the long winded process of getting a replacement. Orange have referred the fault to "technical" who will contact me once they have completed their investigations. I tried photographing the fault today and unfortunately it just doesn't show up clearly on camera. Link to comment Share on other sites More sharing options...
Guest rct_uk Posted January 16, 2008 Report Share Posted January 16, 2008 Quick update - spoke to O again last night after nobody called back - this time the person I spoke to authorised a new phone straight away which hopefully will turn up tomorrow. Link to comment Share on other sites More sharing options...
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