Guest Chris Benz Posted September 4, 2008 Report Share Posted September 4, 2008 My phone was updating correctly until it hit phase 3. My comp then popped up with a new hardware thing, and i cancelled it. I didnt know i had to install the modem drivers!. Now the installer is waiting for the next image and my phone in the phase 3 is saying time and it is just going up and down. Can i Cancel install and do it again? i dont mind losing data, i just want a functional phone! Link to comment Share on other sites More sharing options...
Guest nick491 Posted September 4, 2008 Report Share Posted September 4, 2008 My phone was updating correctly until it hit phase 3. My comp then popped up with a new hardware thing, and i cancelled it. I didnt know i had to install the modem drivers!. Now the installer is waiting for the next image and my phone in the phase 3 is saying time and it is just going up and down. Can i Cancel install and do it again? i dont mind losing data, i just want a functional phone! RTFM Link to comment Share on other sites More sharing options...
Guest Mr Pockets151 Posted September 4, 2008 Report Share Posted September 4, 2008 it did that to mine to. I had the drivers installed. I didn't cancel though I just let it do it's thing and finished fine. It finds the hardware again. Link to comment Share on other sites More sharing options...
Guest awarner (MVP) Posted September 4, 2008 Report Share Posted September 4, 2008 You should not have needed to install any drivers to flash the device. The only suggestion if it is still stuck would be to try and update again. Bricking a phone all depends on where during the flash process the crash happened. Link to comment Share on other sites More sharing options...
Guest Mysterious Stranger Posted September 4, 2008 Report Share Posted September 4, 2008 You should not have needed to install any drivers to flash the device. Not in the case of flashing samsung smartphones. i haven't done my i617 yet but with the i607, if the modem driver isn't installed *prior* to starting the flash procedure, the phone cannot be recognised in it's bootloader mode. The i607 needs activesync disabling, the i617 supposedly does not according to the instructions, but still needs the modem driver - included in the update package. M.S Link to comment Share on other sites More sharing options...
Guest mosamjc Posted September 8, 2008 Report Share Posted September 8, 2008 My phone was updating correctly until it hit phase 3. My comp then popped up with a new hardware thing, and i cancelled it. I didnt know i had to install the modem drivers!. Now the installer is waiting for the next image and my phone in the phase 3 is saying time and it is just going up and down. Can i Cancel install and do it again? i dont mind losing data, i just want a functional phone! There's no way to recover your phone without sending it to Samsung for a courtesy 14 day long repair job (or a warranty replacement if you are in the one year warranty). I hope someone proves me wrong, but after hours on the phone with samsung when the same thing happened with mine, I am fairly certain that you are screwed thanks to Samsung's inferior product quality. Link to comment Share on other sites More sharing options...
Guest sneakynips Posted September 9, 2008 Report Share Posted September 9, 2008 I also had a problem when I tried to update to 6.1. I followed the XP instructions here: http://ars.samsung.com/customer/usa/jsp/fa...mp;AT_ID=132706 The first two phases of the download work fine. But the 3rd phase hangs. I had to pull the battery to get the phone to shut down. I tried the update a second time with the same result. The good news is the phone still works. When I inserted my sim card and turned on the phone 6.1 seems to work ok. I can get email and make calls. However when I perform the last step and check the versions by entering *#1234#, the PDA version is correct, but the phone version is not. I assume this is because I skipped the last part of the upgrade. Any ideas? Anyone else have this problem? Thanks. Link to comment Share on other sites More sharing options...
Guest sneakynips Posted September 10, 2008 Report Share Posted September 10, 2008 I tried running the 6.1 upgrade from another XP machine and this time it worked all the way through. I have no idea what the problem was on my other PC. Firewall maybe. Link to comment Share on other sites More sharing options...
Guest MadSci Posted September 11, 2008 Report Share Posted September 11, 2008 You should not have needed to install any drivers to flash the device. The only suggestion if it is still stuck would be to try and update again. Bricking a phone all depends on where during the flash process the crash happened. A rare miscue Awarner ;) Samsung devices have to have the modem drivers installed in order to be recognized by the bootloader. Their instructions are VERY clear on this. Some of their phones are so lame that they require you to keep going in and out of the windows connection manager, enabling and disabling the USB connection :wacko: Meanwhile, all over the planet, iPhones are being updated without problems. "Windows Mobile, when your life lacks Drama, we're there to help" :( MadSci Link to comment Share on other sites More sharing options...
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