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Locks after 15mins


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Guest mike-oh

Hello,

My (recently fixed) phone locks itself and asks for my code to unlock after 15mins.

The "lock" application in settings->personal only allows me to select upto 15 mins. This is a tad annoying when TomTom is running.

The "prompt if device is unused for" tick box is ticked and greyed out and won't let me untick it!

Can anyone help?

ta,

(PS: First post on here for many a moon!!)

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  • 2 weeks later...
Hello,

My (recently fixed) phone locks itself and asks for my code to unlock after 15mins.

The "lock" application in settings->personal only allows me to select upto 15 mins. This is a tad annoying when TomTom is running.

The "prompt if device is unused for" tick box is ticked and greyed out and won't let me untick it!

Can anyone help?

ta,

(PS: First post on here for many a moon!!)

You need to edit the following registry key \hklm\security\policies\policies0001023 and set it to 1, that should re-enable the timeout drop-down in the lock settings.

If you use Exchange Active Sync it may be that your Exchange Server is pushing that setting out, so you could find it reverts back to being disabled again. I use Zenyee Stay Unlock, which basically monitors that reg key and when it gets updated it automatically changes it back again.

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