Guest brockman04 Posted February 11, 2009 Report Share Posted February 11, 2009 hi all i have a verizon omnia that i cannot get to connect to activesync.cust support had ne remove ,reinstall,updated,etc.but still when i connect i get a critical communications error. then the sync says connected...but is not.if i click explore i get the communications error again. any help is greatly appreciated. Link to comment Share on other sites More sharing options...
Guest spider Posted February 12, 2009 Report Share Posted February 12, 2009 What kind of error are you getting? maybe you could state the full error code (message) Sometimes I have experienced that my HP 614 did not connect either and that an USB device error pops up. However it is usually solved by either rebooting the PC or the device itself. Did you try that as well? Link to comment Share on other sites More sharing options...
Guest brockman04 Posted February 12, 2009 Report Share Posted February 12, 2009 i have just done a hard reset and it still won't connect.same error.i disabled my firewall on the pc also. Link to comment Share on other sites More sharing options...
Guest spider Posted February 12, 2009 Report Share Posted February 12, 2009 i have just done a hard reset and it still won't connect.same error.i disabled my firewall on the pc also. hmmm indeed strange, especially i you do a hard reset, and the problem persist. Seems that the problem might be related to the PC itself and not the device Well, if you could let us know the exact error message you get we might be able to help you further. Also what version of Active Sync are you using? Link to comment Share on other sites More sharing options...
Guest brockman04 Posted February 12, 2009 Report Share Posted February 12, 2009 i am using act syn 4.5.the pc is win xp pro. the error is...Critical communications services have failed to start. Link to comment Share on other sites More sharing options...
Guest spider Posted February 12, 2009 Report Share Posted February 12, 2009 i am using act syn 4.5.the pc is win xp pro. the error is...Critical communications services have failed to start. I have googled your error code and found a link that might be useful: http://social.microsoft.com/forums/en-US/w...5b-1c7a793ef1b3 Try see if this solves any problems. Let us know the result. Link to comment Share on other sites More sharing options...
Guest brockman04 Posted February 13, 2009 Report Share Posted February 13, 2009 man !! you guys are the bomb !!!that worked super !!! Thanks Link to comment Share on other sites More sharing options...
Guest spider Posted February 13, 2009 Report Share Posted February 13, 2009 man !! you guys are the bomb !!!that worked super !!! Thanks Great B) Good to know. Let us know in details what you did so others might be able to follow the advice as well :( Link to comment Share on other sites More sharing options...
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