[solved] losing "my memory"

[Guest rickypit]

Hi

first of all ; excuse me for my poor english

i'm running an omnia II with WM6.5 (an original one with no rom or shell, i just switch to WM interface instead of samsung one), no registary modification

it seem like "my memory" partition is not enough formated. It's impossible for me to see inside of these partition from WM explorer, samsung explorer even from WIn7 when connected to my PC (of course i can see the partition).

When i want to erase all data in "configure memory" the partition is marked as full with 0.00mb free (I'm sure it's no full) when i want format it, phone ask me if i'm sure and then nothing happen. Even after a hard reset the partition is visible but not usable.

The funniest is that i think that WM can read some information on it, the phone sees all pictures and ringtone that are usualy in "my memorie"

so my question is; is it a bug or an hardware failure? do you have already see this problem?

thanks for attentions and answers

Ricky

Edited December 4, 2009 by rickypit

[Guest Tylwith]

you can try to do a Master Reset: *2767*3855# in the dialpad.

it will format the my storage and then hard reset

if it's not working you are good for a trip to a samsung service center i think

[Guest rickypit]

thanks a lot for the the fast answer!

this manipulation is not the same as the hard reset of WM parameters?

i'll try later i'm not on the good pc to sync before format :D

[Guest Tylwith]

the normal hard reset does not format the internal storage memory

[Guest rickypit]

thanks i'll try this night

[Guest skoda60]

thanks a lot for the the fast answer!

this manipulation is not the same as the hard reset of WM parameters?

i'll try later i'm not on the good pc to sync before format :D

used ppcpimbackup to backup all you PIM data into the storage card. Then you can restore it back into the phone.

[Guest rickypit]

Thanks skoda 60 !!

but no way, it not run my memory is oven even after a hard reset !!

if someone got's an another idea ? i must wait 3 weeks to can send my phone to manufacturer so i got the time.

altought thanks to you tylwith and skoda 60 for the first idea

[Guest rickypit]

WTF ?

it run !!

so if someone get the same problem i resolve it (pretty lucky) with the procedure (i don't know what was useful)

after a hard reset as shown by tylwith (with sd card removed) i make an another one hard reset by samsung 's menu i reinstall some program (like igo) and fortunatly i realise that my memory whas back.

Solved !!!