Guest Odroid Posted July 31, 2010 Report Share Posted July 31, 2010 I thought it would be good to bump this kind of topic, since it took me a long time to realise my HTC Desire had a hardware problem. In short: - I had one of the first batch of HTC Desires in the Netherlands. One difference I noticed with Desires from a later batch is that my back-button is much more 'clickable'. - Excellent performance for a couple of months. Using Google Navigation or Sygic Mobile Maps with Google Listen running in the background. No problem. - Also when I rooted my phone and started using custom roms with A2SD, I never had any problems. - After a while, suddenly my phone started crash-rebooting randomly. During navigation, but also playing games and doing simple things like web browsing. - I tried several other custom roms (2.1 and 2.2), and the stock rom, with and without A2SD, but the problem persisted. - To be sure I replaced my Class 4 sd-card with a Class 6 card. No change. - I unrooted my device. Still crash-reboots and also my phone got very hot while charging or using cpu-heavy apps. On several forums I found threads on this subject. Other people had the same issue, but were unsure if it was a hardware of software problem. After all my research, I decided to send my Desire back under warranty. Hopefully they won't put Froyo on it and assume this will fix the problem, since I already know it won't. Has anyone else had the same problems with his Desire and had it repaired? Link to comment Share on other sites More sharing options...
Guest mrshark Posted July 31, 2010 Report Share Posted July 31, 2010 i'm waiting it to return from assistance... last days i had it, i made a hard reset, and i couldn't even pass the initial setup (language, accounts, etc), without it start to reboot... plenty of our... colleagues... here: http://forum.xda-developers.com/showthread.php?t=676402 Link to comment Share on other sites More sharing options...
Guest Myk202020 Posted July 31, 2010 Report Share Posted July 31, 2010 I sent mine off after having the same problems.......been 9 days and counting. Link to comment Share on other sites More sharing options...
Guest Odroid Posted August 1, 2010 Report Share Posted August 1, 2010 I sent mine off after having the same problems.......been 9 days and counting. They're telling me it will be 2 to 4 weeks... I hope it won't be that long. To me it looks like a problem that occurs after having used the device for a certain time. Perhaps a minor bug in the circuitry because of overheating? I wonder if this problem will be fixed permanently by a motherboard replacement. Could there be an unofficial 2.0-version of the Desire-hardware? Link to comment Share on other sites More sharing options...
Guest skynet2mainframe Posted August 1, 2010 Report Share Posted August 1, 2010 I had the same problem of random reboots so i called my provider (T-mobile) and thay said take it to my local store and to put in for repair under warrenty 3 weeks later i got a message saying it was ready for pickup. since than it has been fine not a reboot in sight touch wood. Link to comment Share on other sites More sharing options...
Guest kman123 Posted August 6, 2010 Report Share Posted August 6, 2010 Ive started to notice the same problem. I have insurance, and want to change the handset and get a new one, does anyone know how i can do this? do i call up tmobile and tell them i want a new handset from insurance, or..? because its still under warranty, they might try to fix it, but i would prefer a new handset. any help appreciated Link to comment Share on other sites More sharing options...
Guest Myk202020 Posted August 19, 2010 Report Share Posted August 19, 2010 I sent mine off after having the same problems.......been 9 days and counting. Finally got my phone back yesterday. 22nd July to 18th August (Carphone Warehouse sent it to HTC on 23rd)........ I say my phone, but actually they just exchanged it for a new one. All good so far. Link to comment Share on other sites More sharing options...
Guest peter.taylor Posted August 20, 2010 Report Share Posted August 20, 2010 Finally got my phone back yesterday. 22nd July to 18th August (Carphone Warehouse sent it to HTC on 23rd)........ I say my phone, but actually they just exchanged it for a new one. All good so far. Mine went back to CPW last saturday (14-8-10), different issue (all calls made or recieved were diverting to speakerphone) at least i know it could be a while without it :D i was told 14days ish. Link to comment Share on other sites More sharing options...
Guest RodeOrm Posted August 21, 2010 Report Share Posted August 21, 2010 I could have written this post myself. I have exactly the same problems with random crashes/reboots - when charging, when browsing, when using Sygic Mobile Maps... the phone gets warm very quickly. Have also tried different ROM's and SD-cards. I too have one of the first factory phones here in Denmark - maybe they initially shipped some with some hardware problems? Anyway, as in your case, the phone worked fine for the first couple of months. It's very annoying, it's like I don't have a phone anymore! Does anyone know where I can get a stock ROM with Froyo, to be able to return the phone in a stock factory condition? Link to comment Share on other sites More sharing options...
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