Guest wimsloboy Posted November 28, 2010 Report Share Posted November 28, 2010 Hi Guys Mine wont pick up emails, keeps changing songs half way through and keeps shutting down for no reason. I am not happy with it, can I return it to a PC World store? Sarah Hi Sarah Yes you can return it to your nearest pcworld store ..... bring your receipt (you should have got one emailed to you) and also bring the card you paid with to get the refund. Sorry to hear you are having such problems with it must be a bit of a disappointment after being successful in getting it in the first place :P Link to comment Share on other sites More sharing options...
Guest hacarya Posted November 28, 2010 Report Share Posted November 28, 2010 Hi Sarah Yes you can return it to your nearest pcworld store ..... bring your receipt (you should have got one emailed to you) and also bring the card you paid with to get the refund. Sorry to hear you are having such problems with it must be a bit of a disappointment after being successful in getting it in the first place :P Hi Thanks for that, I will take it back in the morning. To say I am dissapointed is an understatement. It was hubby's xmas pressie. Luckily I gave it him early so we were able to discover it's problems. It looked so good but keeps shutting down which it obviously shouldn.t do. Will it matter that it;s been opened and used as obviously faults can't be spotted unless it's used? Think I read somewhere PC World wern't too enthusiastic in taking them back? Sarah Link to comment Share on other sites More sharing options...
Guest wimsloboy Posted November 28, 2010 Report Share Posted November 28, 2010 They should take it back and refund ok....... even if it wasn't faulty they are obliged to take it back under distance selling regulations. when you got your confirmation email there is a small text attachment detailing what you do if you wish to return it. I have attached it here for your convenience would be handy for you to print it off and take it with you. Hope this helpsarrangements_en.pdf Link to comment Share on other sites More sharing options...
Guest hacarya Posted November 28, 2010 Report Share Posted November 28, 2010 They should take it back and refund ok....... even if it wasn't faulty they are obliged to take it back under distance selling regulations. when you got your confirmation email there is a small text attachment detailing what you do if you wish to return it. I have attached it here for your convenience would be handy for you to print it off and take it with you. Hope this helps Thank you, that's so kind! Link to comment Share on other sites More sharing options...
Guest wimsloboy Posted November 28, 2010 Report Share Posted November 28, 2010 Thank you, that's so kind! Your Welcome.... hope you have better luck when you are able to buy a replacement :P Link to comment Share on other sites More sharing options...
Guest fmma Posted November 28, 2010 Report Share Posted November 28, 2010 They should take it back and refund ok....... even if it wasn't faulty they are obliged to take it back under distance selling regulations. when you got your confirmation email there is a small text attachment detailing what you do if you wish to return it. I have attached it here for your convenience would be handy for you to print it off and take it with you. Hope this helps well have you seen the phrase: "The product must not have been used or installed and data must not have been inputted." That means, you can unpack the product (very difficult sometimes with sealed a sealed package), but you are not allowed to switch it on. I prefer the 30 days return policy from amazon. Here you can use the product and send it back if not happy. Link to comment Share on other sites More sharing options...
Guest James Muscat Posted November 28, 2010 Report Share Posted November 28, 2010 well have you seen the phrase: "The product must not have been used or installed and data must not have been inputted." That means, you can unpack the product (very difficult sometimes with sealed a sealed package), but you are not allowed to switch it on. I prefer the 30 days return policy from amazon. Here you can use the product and send it back if not happy. Under the UK's distance selling laws, you get seven days regardless. I took my first Vega back to PC World last week (it was dead on arrival) - they were very helpful and took it back without any fuss. (Second one is now on order...) Link to comment Share on other sites More sharing options...
Guest hacarya Posted November 29, 2010 Report Share Posted November 29, 2010 Under the UK's distance selling laws, you get seven days regardless. I took my first Vega back to PC World last week (it was dead on arrival) - they were very helpful and took it back without any fuss. (Second one is now on order...) Thanks guy, they took it back no probs although they hadn't seen one before, lol! Can anyone recommend any other tablet as my hubby has his heart set on one now? Thanks Sarah Link to comment Share on other sites More sharing options...
Guest ed.dark Posted November 29, 2010 Report Share Posted November 29, 2010 Thanks guy, they took it back no probs although they hadn't seen one before, lol! Can anyone recommend any other tablet as my hubby has his heart set on one now? Thanks Sarah Archos 101? seems better for movies..... Link to comment Share on other sites More sharing options...
Guest wimsloboy Posted November 29, 2010 Report Share Posted November 29, 2010 Archos 101? seems better for movies..... Sarah Glad you got it sorted ok Hold off for a while its still 4 weeks till xmas.... def worth trying again for the vega... really makes a huge difference when you apply Paul's rom !! Link to comment Share on other sites More sharing options...
Guest sekobati Posted November 29, 2010 Report Share Posted November 29, 2010 why not take the Galaxy Tab? (by the way i dont like those touchie buttons) or if u have the cash grab him an iPad and let him buy u a diamon ring hehehehe Link to comment Share on other sites More sharing options...
Guest £note Posted December 2, 2010 Report Share Posted December 2, 2010 Just a quick heads up for those who want a Vega, stock is available online at DSG websites NOW. Just got mine :P Link to comment Share on other sites More sharing options...
Guest £note Posted December 2, 2010 Report Share Posted December 2, 2010 And just minutes later the Item not available message is back :P Link to comment Share on other sites More sharing options...
Guest ShaunR_UK Posted December 2, 2010 Report Share Posted December 2, 2010 And just minutes later the Item not available message is back :P Yeah, they're happy to take new orders but can't give an update on the forward orders..it's an absolute farce. Smacks of a planned dribble of stock to increase demand.. Link to comment Share on other sites More sharing options...
Guest xxtinkxx Posted December 2, 2010 Report Share Posted December 2, 2010 Yeah, they're happy to take new orders but can't give an update on the forward orders..it's an absolute farce. Smacks of a planned dribble of stock to increase demand.. Definately agree. Soo disappointed with their attempt to drum up sales. I've been following Advent vega on twitter and sat in front of pc for 2 DAYS (son's xmas prezzie) after being told they were to be put in stock on the dixons/pcworld site but SOMEHOW I still managed to miss them. After phoning dixons group they have informed me that they have definately not been in stock today or yesterday so what's going on here then? I have to say it's really put me off buying one now, surely there's enough interest in them without the guys at advent (or should I say pc world as they're the same ppl?) telling porkies and having customers like myself waiting in vain to order. Just tell us when they're back in stock and we don't mind waiting without the 'they back in stock' ' oh sorry they sold out very quickly' farce. :P Link to comment Share on other sites More sharing options...
Guest darrenjdoc Posted December 2, 2010 Report Share Posted December 2, 2010 Been waiting to get one but cant wait much longer. Contemplating selling my Desire HD and buying a Galaxy Tab and a white SanFrancisco ... Link to comment Share on other sites More sharing options...
Guest Sir Gash Posted December 2, 2010 Report Share Posted December 2, 2010 Thought I would make my first post here a big thank you to everyone who has posted information about how and where to get the Vega, thanks to these posts and the Twitter feed I was lucky enough to place an order for one this morning :P Also, big thanks to Paul for his custom ROM, without this I probably wouldn't have been tempted to buy one. Cheers! Link to comment Share on other sites More sharing options...
Guest Boisee Posted December 2, 2010 Report Share Posted December 2, 2010 Thought I would make my first post here a big thank you to everyone who has posted information about how and where to get the Vega, thanks to these posts and the Twitter feed I was lucky enough to place an order for one this morning :P Also, big thanks to Paul for his custom ROM, without this I probably wouldn't have been tempted to buy one. Cheers! Have you received a tracking number yet? I was on forward order from Saturday and still have not heard anything about tracking despite being told it was being processed this morning and i should have a tracking number this afternoon. Althought im not too sure when the tracking numbers go live probably once DHL scan the consigments and notify DSG which i suppose depends on when they are picked up. Link to comment Share on other sites More sharing options...
Guest Sir Gash Posted December 2, 2010 Report Share Posted December 2, 2010 (edited) Have you received a tracking number yet? I was on forward order from Saturday and still have not heard anything about tracking despite being told it was being processed this morning and i should have a tracking number this afternoon. Althought im not too sure when the tracking numbers go live probably once DHL scan the consigments and notify DSG which i suppose depends on when they are picked up. No tracking number yet, received 3 emails from Currys so far (1 Order Acknowledgment and 2 Order Processing emails, one with a PDF, the other without). I know this is no guarantee that I will be getting one but at least I managed to place an order. It's shocking that none of the Dixons Group stores offer pre-orders. Edited December 2, 2010 by Sir Gash Link to comment Share on other sites More sharing options...
Guest Ashley Margrove Posted February 22, 2011 Report Share Posted February 22, 2011 I've always wanted a tablet! This checks all the boxes for me! I may consider getting this, For this spec in such a small package is a bargain! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now