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O2 just sent me unlock code for my Dell Streak!


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Guest sukicat
Posted
I have now received 3 emails (so far) with my unlocking code

Kind Regards

Sunita

Kind Regards

Sagar

Kind Regards

Yogesh

I think I might have sent to many Requests !! :P

One more Email Number 4

Kind Regards

Nilesh

They are like Buses when you want One Four come at the same time :D

Guest micduffy
Posted

I just sent them an email and an auto responder emailed me back requesting

**********************************************************************

By the way, as you've not contacted us directly from our website, you

might not have included the security information we need to answer your

email.

The security information that we need is this:

- Your last bill date,

- the amount

- and your current tariff

If you've not included this, don't worry, just send another email (with

just this information in it) to [email protected] straight away. We

won't be able to answer your query without it.

**********************************************************************

Should I just ignore this ?

Guest Edrill
Posted

Yeah, just ignore the auto-responder. Once a real person gets around to reading your mail, you'll eventually get the code!

Guest zen123
Posted

I emailed O2 back in late November for unlock code but didn't even get a reply from them. I couldn't wait any longer & sold my Streak just before Xmas.

Anyway today I check my email & low & behold I have an email from [email protected] with the unlock code for the Streak. A bit too late for me but I'll pass it onto the chap who bought my Streak.

Posted
LOL Congrats to you too, it has been a while, but totally worth it now.

all thanks to SAGAR and twe for starting this thread: )

No worries :D

Posted

I'm had send a mail to mycare, after the first day I got reply can unlock about 28 day.

But I'm live in Vietnam and here do not use O2 network!!!

So, with the following information I can't, who can help me a number of information:

....

- your O2 Pay & Go mobile number

- two frequently dialled numbers

- last four digits of credit/debit card

- last Top-Up amount, date and method

- current credit balance (dial *#10# to find).

....

Who can help my 1 acc information O1, all cots i'm it's active.

Thanks and Best regards

Guest utahstreak
Posted
I'm had send a mail to mycare, after the first day I got reply can unlock about 28 day.

But I'm live in Vietnam and here do not use O2 network!!!

So, with the following information I can't, who can help me a number of information:

....

- your O2 Pay & Go mobile number

- two frequently dialled numbers

- last four digits of credit/debit card

- last Top-Up amount, date and method

- current credit balance (dial *#10# to find).

....

Who can help my 1 acc information O1, all cots i'm it's active.

Thanks and Best regards

Don't go through the form send directly here [email protected]

Guest jj78biker
Posted

:D right use the form on the o2 website they unlocked my streak in 4 days on contract. And the email was sent from webcare team. No charge and bought device from cex. If on pay and go buy 20 credit make some calls to activate then fill out form under device select other then put in dell streak. As o2 charge 15 to unlatch. It is a eight digit code and your device will automatically pick up new carrier settings I am now running vodafone uk no problems on 2.2. I used this forum for ideas and hassled o2for days but original form did the job and customer services still none the wiser quoting they will call me in 48 hours and checked they don't know that I got code already lol.they don't communicate internally. ??

Guest illmatic75
Posted

common ppl , need this sagar guy's email addy, been waiting for 2 weeks now and no reply yet. :D

puhleajzeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Guest Edrill
Posted (edited)

Patience!! No one here has Sagar's personal email address. We've all been mailing the mycare address. There are some of us here who got the unlock codes yesterday that have been waiting from late November! You'll get it as soon as O2 gets it! I don't think you'll have to wait a month or more like some of us had to though. Just send them a follow up email if you haven't already. And mention your IMEI number in the email.

Edited by Edrill
Guest Edrill
Posted (edited)

*Double post*

Edited by Edrill
Guest yosemite-sam
Posted

best to let Sagar deal with it. like others ive had my code sent to me by 4 different people in all lol

thats what sending to many requests gets you!

Guest DMax99
Posted (edited)
common ppl , need this sagar guy's email addy, been waiting for 2 weeks now and no reply yet. :D

puhleajzeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

why don't you address your email to SAGAR by putting his name in the title?

it's good to do some follow up emails as I don't think I would've got my code if I did not send them my last email to check the progress of my code.

Edited by DMax99
Guest grigoris
Posted (edited)

I'm going crazy .....

First I got the reply to top-up my on the go account etc...

Then I replied that this is not possible for me as I left the UK and I gave my O2 card to a friend.

Read their reply !!!!!!

Thanks for emailing us.

To get your Dell streak unlocked, you need to have an O2 Pay & Go SIM card as #15 is taken off from your current credit balance.

If you don't have any Pay & Go SIM card, then I can send a free SIM card to your friend as we only deliver SIM cards to UK registered address only. If you want this please reply to my email with the following

information:

- your friend's complete address along with the postcode

- his contact number

After receiving a new O2 Pay & Go SIM card, all your friend will need to do is, Top-Up and make a chargeable call to activate it. And also, maintain a credit balance of #15 for unlocking Dell streak.

Then he can send this card to you in abroad. You'll then need to use an

O2 Pay & Go SIM card in your Dell streak and then request for it's unlocking.

It'll take 28days for your Dell streak to get unlocked.

:D !!! ???

Are they nuts ???

Any suggestions ?

Anyone ?

Edited by grigoris
Guest Edrill
Posted (edited)

That's a new one!! Just reply with "Attention: Sagar" or something like that in the subject, and mention that you've read on a couple of forums that O2 has now started unlocking Streaks and that you'd like to get yours unlocked. No matter what crap you get from O2, keep at it till you get a reply from Sagar, or one of the other people who have now started giving out the unlock codes.

Edited by Edrill
Guest grigoris
Posted

Just sent another request.

This time FAO : Sagar

Let's see .......

Guest micduffy
Posted

I got one of these :

Hi Michael

Thanks for your email.

For me to unlock your phone please reply with your full name, mobile

number second and third letter of your security answer. This is to

protect your account and make sure we're addressing the account holder.

If there's anything else, just email me.

Regards

Lijo

O2 Customer Service

Telefónica O2 UK Limited, Registered in England No 1743099. Registered

Office: 260 Bath Road, Slough, Berkshire SL1 4DX.

---------------------

My plan is to keep emailing them until I get the reply I want.

Guest ulfses
Posted (edited)

Just got my code today. Now running streak with no simlock.

As for the timeframe - they confirmed that they would supply the code the 22.dec and recived it yesterday.

So - if you got the confirmation - just wait. :D

p.s - i didnt pay for the code - as i dont have a UK number they can charge.

Edited by ulfses
Guest grigoris
Posted
Just got my code today. Now running streak with no simlock.

As for the timeframe - they confirmed that they would supply the code the 22.dec and recived it yesterday.

So - if you got the confirmation - just wait. :D

p.s - i didnt pay for the code - as i dont have a UK number they can charge.

Your answer was sent from Sagar ?

Guest Edrill
Posted

Sagar isn't the only one who's been giving out the unlock codes lately. Sagar did respond to my email saying that the codes have been requested and everything, but when I finally got my unlock code, it was from a guy called Yogesh. A few other people have also gotten their codes from Yogesh. And I also recall a couple of people getting their codes from a guy called Nilesh. So your chances are better now since so many people seem to be giving out the unlock codes.

Guest ulfses
Posted
Your answer was sent from Sagar ?

Nope - sagar confirmed the code, he also informed me about delays, but yogesh emailed me the code :D

Guest Mr Kyle
Posted

For the people in the US like me and have Att just dial 611 from your phone and hit 0 until you get a real person, Tell them you want to unlock your Streak and supply the IMEI. They will give the unlock code immediately.

Posted (edited)

hi, i've got the unlock code from o2 this saturday and it took only 1 day. here's how i did it:

i emailed [email protected] directly from my gmail and my subject was "to Mr Sagar regarding Dell Streak unlatching."

Dear Mr Sagar

I've got this address from a friend that needed his Dell Streak unlocked and as I'm in the same position I'm writing to you.

I have a Dell Streak mobile, locked to o2, but I'm from Portugal and need to go there some times during the year (I'm going next week) and need to use my portuguese SIM card. I would like to ask you if it's possible for you to send me the unlock code, I've tried to fill in the form in the o2 website (middle of December) but had no reply so I'm trying to write directly to this email.

My phone's IMEI is xxxxxxx.

Feel free to ask anything you need to know and thank you in advance.

Best regards.

-----

than they replied in some minutes

----

Hello O2 Customer,

Thank you for emailing us, we'll get back to you within 48 hours with

the answers you need.

*******

By the way, as you've not contacted us directly from our website, you

might not have included the security information we need to answer your

email.

The security information that we need is this:

- Your last bill date,

- the amount

- and your current tariff

If you've not included this, don't worry, just send another email (with

just this information in it) to [email protected] straight away. We

won't be able to answer your query without it.

-----

i replied

-----

the number I'm using with the phone is 0750xxxxxxx.

28/12/10

£19.99

Online simplicity 20

Best regards.

------

this is my old number and not the one that came with the phone (i've bought the phone in ebay, used). next day i had a reply saying

------

Hi George,

Thank you for your request.

The code you require is as follows;

0237xxxx

To manually unlatch a Streak,

insert a non-O2 SIM card

the device will prompt a message asking for unlatch code.

enter the unlock code provided

Kind Regards

Yogesh

-----

and now i have an unlocked streak :D

hope this helps someone.

Edited by swazi
Guest superutp
Posted

I had a big nooobie Q cause I have never unlocked any of my phones before..

will getting the unlock code affect my current o2 sim, contract, etc??

as in if I continue using my o2 sim itself it doesnt make a difference right??

Posted
I had a big nooobie Q cause I have never unlocked any of my phones before..

will getting the unlock code affect my current o2 sim, contract, etc??

as in if I continue using my o2 sim itself it doesnt make a difference right??

no, the only difference is you'll be able to use a sim card from any network, it's a win-win situation :D

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