Guest EddyOS Posted March 11, 2011 Report Posted March 11, 2011 At least you can send it back with confidence, glad it worked :(
Guest undisclosedpower Posted March 11, 2011 Report Posted March 11, 2011 Yep, will be dropping it off at an o2 store on Monday. Bloke on the phone first suggested I should upgraded to 2.3! But after forcing me through yet another reset and waiting two hours, during which time the thing crashed twice, he eventually called back and agreed that it's probably a hardware problem. Has anyone got any experience sending stuff back via o2? I'm a little worried they won't be able to reproduce the problem I'm having seeing as its so intermittent.
Guest EddyOS Posted March 11, 2011 Report Posted March 11, 2011 (edited) If they've got any common sense they'll replace it as a matter of precaution but other than that I don't know. My gf's BlackBerry trackball failed on here Curve 8900 and they wanted it away for 2 weeks for a 5min job!! She's got an iPhone 4 now and we flogged it off after she moved to Orange (mate works for them and got her a good deal :( ) Edited March 11, 2011 by EddyOS
Guest zzleezz Posted March 18, 2011 Report Posted March 18, 2011 Hi, just found this post while searching for something else :D Had exactly the same issue with my desire, was a hardware fault. Sent it back to HTC and they replaced the motherboard and sent it back. Took about 9 days I think. Only thing I would say before you send it back is check your water damage indicators, there are 3 in the phone, only 2 that you can see without taking the phone apart. One is on the battery itself next to the connectors and the other is on the phone underneath the battery connectors. They should be pearly white, if they are pink HTC will refuse to repair it. Some people have complained that their phone has never been in water and yet the indicators are pink, they put it down to humidity or steamy bathrooms. Good luck!
Guest undisclosedpower Posted March 25, 2011 Report Posted March 25, 2011 (edited) Yeah, just got my phone back from o2 and they claim they replaced the 'circuit board' (their words not mine). But all seems well now. Just going through the process of rerooting and getting a MCR on the device again! edit: or at least I thought I was just going through the process of rerooting and getting a MCR on the device again but it seems as though the latest version of the o2 firmware knackers using unrevoked :D Now having to eff about making a gold card and all that. What a pain. edit: I take it back, updating the latest version of unrevoked has allowed it all to work, and i've now got root on my fixed up phone. Hallelujah! Edited March 25, 2011 by undisclosedpower
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