Guest El_Diablo666 Posted May 31, 2011 Report Share Posted May 31, 2011 Good Day all, hope someone can assist me. I received my Dell streak back today after 3 months in the UK for repairs. It was sent in for repairs for the Mic, I could not make any voice calls. When I switched it on for the first time, I joined it to the wireless and checked for an update. Update 2.2.2 was available. I copied the link, and downloaded the file directly from Dell on my computer: ""Streak_351_15609_00.pkg"" This is an unlocked Dell Streak 5". I formatted at 8 Gig SD (Fat32) copied the update file to the SD card and renamed it to update.pkg. Turned off the Dell, held both volume buttons and then turned it on, selected update from update.pkg. Update loaded 100%. Streak restarted and continued to setup the device. However now the dell does not recognise the SD Card. Following options are greyed out: Mount SD Card “Insert an SD card to be mounted” I have tested 2 different SD card that I used in my streak before repairs and they both don’t work. However the same SD card work in my Laptop, and 2 other phones. I thought it was the phone giving problems again. I put a different update.pkg on the SD card, started up with the volume buttons held in then the power. The phone finds the update.pkg and tries to update the phone. So before the phone starts up, the SD is recognised. After the phone starts up, its not recognised. Phone Details: Android 2.2.2 Baseband Version: GAUSB1A135100-EU Kernel: 2.6.32.9-perf Build: 15609 Steps I have taken to fix the issue: Formatting the SD Card in Fat32, NTFS, exFat and Fat. Made sure the SD card is firmly inserted. Tested updating the firmare again from SD card, Loads 100% fine, but once the phone starts up, cannot access the SD Card. When I plug the Dell into the laptop, drivers are installed and nothing else happens. 3 or 4 factory Resets Both SD cards tested worked before in my Dell Streak, one is a Micro 2 and the other is not. Can anyone Please point me in the right direction to fixing this, I can’t send the streak back to the UK. I am in South Africa and the and it almost cost the amount of the phone to get it there and back How come I can load an update.pkg from the SD Card but not access the SD card from Within Android? Link to comment Share on other sites More sharing options...
Guest megazig Posted May 31, 2011 Report Share Posted May 31, 2011 did you try to let the dell streak format the sd card for you? Link to comment Share on other sites More sharing options...
Guest El_Diablo666 Posted June 1, 2011 Report Share Posted June 1, 2011 did you try to let the dell streak format the sd card for you? I don't have the option to format the SD Card If I go to Settings > SD card & phone storage this is what I see. Total space: Unavailable Available space: Unavailable Mount SD Cars: Insert an SD card for mounting "Greyed out" Format SD Card: Format (erase) the SD Card "Greyed out" Link to comment Share on other sites More sharing options...
Guest vanemburghj Posted June 1, 2011 Report Share Posted June 1, 2011 I don't have the option to format the SD Card If I go to Settings > SD card & phone storage this is what I see. Total space: Unavailable Available space: Unavailable Mount SD Cars: Insert an SD card for mounting "Greyed out" Format SD Card: Format (erase) the SD Card "Greyed out" Unmount your card first, than format it. Link to comment Share on other sites More sharing options...
Guest El_Diablo666 Posted June 1, 2011 Report Share Posted June 1, 2011 Unmount your card first, than format it. Hi Thank you the reply, however I am not able to Mount or Unmout an SD Card. All the options are greyed out and inactive. Under the "Mount SD Card" it says insert SD card for mounting Link to comment Share on other sites More sharing options...
Guest PandanWangi Posted June 3, 2011 Report Share Posted June 3, 2011 Hi Thank you the reply, however I am not able to Mount or Unmout an SD Card. All the options are greyed out and inactive. Under the "Mount SD Card" it says insert SD card for mounting Have you replace your SD Card? Link to comment Share on other sites More sharing options...
Guest fards Posted June 3, 2011 Report Share Posted June 3, 2011 in adb shell what is the output of mount > Link to comment Share on other sites More sharing options...
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