Guest msuk Posted March 8, 2014 Report Share Posted March 8, 2014 Hi there, I have received a replacement Moto g phone with the UK Retail ROM and when I try to update to kitkat 4.4.2 the process starts and then fails. The phone reboots and says "software update failed" - any ideas why this is happen? Thanks Link to comment Share on other sites More sharing options...
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