Guest Night_Traveler Posted August 10, 2014 Report Posted August 10, 2014 Today I have installed a firewall software (ProtectStar Mobile Firewall for Mobile, downloaded from http://download.cnet.com/ProtectStar-Mobile-Firewall/3000-2094_4-10539376.html). After successfully finishing of the installation it requires reboot, I pressed "OK". After rebooting (and by every following attempting to start), the phone freezes on the "Unlock device" screen. The keyboard for enetering of unlock code appears, but is not responding. Hardware buttons also don't like to respond. The phone is heating, and after a minute I have to remove the battery because this is the only way to stop it. Soft resets didn't help. The phone is Samsung Omnia SGH i900, bought in 2008, with the official Samsung ROM last updated in 2009. If somebody have ideas, please help.
Guest awarner Posted August 10, 2014 Report Posted August 10, 2014 Have you tried a Hard Reset? Hold the End and Send button at the same time press the soft reset button with the stylus and you should get the hard reset menu, press the Call key and the phone should reset. Don't forget doing this will reset your device to the factory settings so you will lose and data etc that you have on the phone.
Guest Night_Traveler Posted August 11, 2014 Report Posted August 11, 2014 It helps! After the hard-reset the phone works perfect. It was great that the data in the storage card was not deleted. Thanks a lot:)
Guest awarner Posted August 11, 2014 Report Posted August 11, 2014 Welcome, good to know you are up and running again
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